Associate Property Manager

Position Summary

This position is responsible for providing superior operations and upkeep to multiple properties in the greater San Francisco Bay area. This includes but is not limited to preventive maintenance, basic repairs, accompanying vendors on site, record keeping of maintenance performed at each property and the full spectrum of property and building maintenance. This position will perform consistent property walk throughs and report issues or concerns to the Sr.

Property Manager by email.

• Assist with the interior and exterior building and property projects for multiple properties as instructed.
• Perform maintenance checks set forth by daily, weekly, monthly, and quarterly task lists.
• Liaise with vendors as proxy for Senior Property Manager when required.
• Survey, record, and communicate the property conditions, maintenance needs, and deficiencies including tracking seasonal or outstanding tasks, providing a weekly status report.
• Proactively identify repairs, research best-suited vendors for the task, and submit findings to manager. Follow up throughout the project timeline.
• Maintain documentation of proper care/maintenance protocols for all household and property equipment, including appliances and systems (i.e., HVAC, security systems, solar panels, pools and water features, etc.) and related maintenance logs, user instructions, operating manuals, warranties, records, etc.
• Ensure that all properties are fully stocked including all household supplies, cleaning products, pest control items, etc.
• Maintain proactive communication with the Senior Property Manager to ensure they are fully apprised of logistics regarding projects and vendors.
• As needed, respond to owner requests while in residence at various households, approximately 4-6 weeks per year including but not limited to housekeeping and laundry duties.
• Respond to after-hours emergency services as needed via company provided cellular device.
• Assist with administrative, bookkeeping, and organizational tasks and duties as assigned by the Senior Property Manager.

• Bachelor's Degree in business administration, construction management, hospitality or other related industries, or four years relevant experience in the private service industry.
• Minimum of ten (10) years' experience in the private service industry.
• Minimum of five (5) years in a management role.
• Must have a valid driver's license with a clean record.

• Must be a self-starter, motivated to perform a variety of hands‑on tasks with flexibility to accept new or changing assignments.
• An inherent problem solver with the ability to assess an issue or concern and provide solutions.
• Excellent communication skills with the ability to organize, present, and articulate ideas both verbally and in writing.
• Demonstrated hands‑on approach with a "no job too small" attitude toward routine duties and new tasks.
• Ability to apply discretion and maintain highly sensitive and confidential information, ensuring it is secured and maintained in an appropriate manner.
• Service‑oriented, friendly but not overly familiar, has an intuitive sense of maintaining appropriate boundaries and providing privacy while simultaneously providing close daily support.
• Solid knowledge of home systems, HVAC, electrical, plumbing and related sub systems.
• Knowledge of the operations of the construction trade and its inner workings.
• Excellent organizational, planning, and time management skills with the ability to manage multiple and often changing priorities and issues of varying complexity, while meeting time‑sensitive deadlines and deliverables.
• Ability to professionally direct a vendor to align with the goals set forth by the Senior Property Manager.
• A professional presence and strong interpersonal skills for interacting in a courteous, timely, and diplomatic manner with all levels of employees and vendors.
• Ability to build/foster relationships and motivate vendors to meet deadlines.
• Take accountability for problems as well as the success of projects.
• Be proactive, and maintain a positive attitude in times of pressure.
• Follows best practices consistently,…