Car Wash Site Manager

Overview

BLISS Car Wash is looking for an energetic, experienced Car Wash Manager to join a growing team. At BLISS we make a difference one car at a time. It is not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we will do whatever it takes to make our guests happy.

The Car Wash Manager is responsible for the day-to-day operations from site upkeep to guest service, and membership sales, as well as training a positive team. An outgoing and friendly personality with a passion for guest caring is a key component of this role. The Car Wash Manager is responsible for ensuring a positive/safe experience for guests as well as providing a safe/positive working environment for employees.

This position requires adhering to all guidelines, including company policies and all local, state, and federal compliances.

• Pay: $20 to $28 per hour
• Sign-on bonus: $1,500
• Monthly bonus up to $500 (up to $6,000 per year)
• Benefits:
  Paid Vacation, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance, 401k with Employer Matching
• Other: FREE weekly car washes, opportunity for growth within the Bliss family

• Manage site team and maintain a clean, efficient site while upholding high standards of personal appearance and uniform policy.
• Schedule site team by company policy; review/approve employee timecards.
• Provide excellent guest experience by training the team on internal and external programs and building guest loyalty through the membership program.
• Train the team on product knowledge, package details, upgrades, and the membership program; follow through on offering the membership to all guests.
• Provide daily direction to the team and ensure safety and compliance procedures are followed.
• Anticipate, prevent, identify, and solve problems; train on on-site open/close processes to keep the site fully operational during business hours.
• Offer strong, positive leadership, provide direction and feedback, and hold team members accountable for performance and results.
• Provide corrective actions/PIP as needed per policy; maintain a safe work environment and conduct monthly OSHA training.
• Train on consumable inventory management and ordering; perform and train on after-hours site cleaning (tunnel equipment, floors, walls, pit, vacuum areas, walkways, etc.).
• Ensure staffing levels meet site needs; interview, recruit, hire, and train all car wash staff.
• Address and resolve customer concerns efficiently; be flexible to step into any role as needed.
• Ensure compliance with local, state, and federal laws.

• Experience: Must have Car Wash Management Experience.
• Knowledge: Maintain the highest level of guest service; adapt to high-volume, fast-paced environment; initiative; attention to detail; prioritize and meet deadlines; ability to work varied hours (including Fridays & Saturdays); willingness to work at other locations as needed; motivate and improve staff performance through training and setting clear expectations.
• Leadership
  
  Skills:
  
  Written/verbal communication, documentation, multitasking, organization, ability to lead and support team goals.
• Language
  
  Skills:
  
  Ability to communicate in English, both orally and in writing.

• Works mainly outdoors and sometimes indoors; exposure to equipment fumes, cleaning solvents, dust, fumes, and gases.
• Temp fluctuations, loud noise and vibration exposure.

• Lift up to 50 lbs; stand or walk for extended periods; flexible hours including nights, weekends, and holidays; operate related equipment.

Reporting Relationships: Reports to the District Manager/Operations Manager.

The above description is intended to describe the general nature and level of work; it is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. A Sign-on Bonus is payable after 90 days of continuous employment.

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.