Support Specialist, Public Facilities - Village

Support Specialist, Public Facilities - The Village (Sunday - Thursday, 7am - 3:30pm) Job Description

Posted Wednesday, January 28, 2026 at 11:00 AM

Role: PTS (Public Toilets and Showers) Attendant I

Reports to: Public Facilities Manager

Department: Participant Resources

Location: The Village - 527 Crocker Street, Los Angeles, CA 90013

Setting: 100% Onsite

Schedule: Sunday - Thursday, 7:00am - 3:30pm

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description

Summary:

The PTS Attendant I is responsible for the day-to-day cleaning and maintenance of The People Concern assigned facilities. This position will ensure that The People Concern operates clean, safe, and well-maintained facilities that meet the needs of the people that work and live in them.

Job Description

Essential Duties and Responsibilities:

• Responsible for general cleaning of the facilities which includes sweeping and mopping floors, vacuuming and stocking restrooms, emptying trash, etc.
• Ensure that restrooms, toilet and sinks, counters, and fixtures are clean and functioning at all times.
• Maintains a clean environment by mopping up excess water, picking up trash in restroom, wiping counters, removing trash etc.
• Provide polite and professional customer service and assistance to the public
• Assist with the completion of minor repairs, including interior and exterior facility grounds, buildings and equipment.
• Maintain inventory of cleaning supplies and inform supervisor when low in stock.
• Notify supervisor of major repairs and safety concerns.
• Assist with set-up and clean-up of major events and with the pick-up, loading, and unloading of supplies and donations.
• Assist with moving furniture, boxes, donations, supplies and other heavy items.
• Responsible for mixing and using various cleaning solutions.
• Notify supervisor any inventory needs or supplies needed for the program.

Job Description

Qualifications:

• High School Diploma or equivalent
• Minimum three years’ experience as a hands‑on Facilities Maintenance worker in a commercial building
• Effective interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Self‑starter with the ability to stay ahead of the curve and thrive in a fast‑paced work environment
• Working knowledge of workplace safety and illness and injury prevention practices
• Able to maintain a pleasant attitude and a customer‑service orientation at all times

Job Description

Preferred Qualifications:

• Maintain a safe work environment and confidentiality at all times.
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
• Organize and prioritize multiple activities to meet all external and internal deadlines.
• Maintain professional demeanor that reflects positively on the agency.
• Demonstrate respect and courtesy toward others.
• Able to thrive in a work environment emphasizing teamwork and collaboration.
• Respond in a timely manner in all aspects of communication.
• Work with minimum supervision.
• Perform other duties as assigned.
• Primarily indoor office environment
• Regularly required to sit, stand, bend and occasionally lift or carry up to 50 pounds
• May necessitate working in busy and loud environments
• May be exposed to elements like cold, heat, dust, noise, and odor
• May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by…