Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA

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Case Manager - Assistant

This is a full-time, downtown LA-based, in-office role.

The ideal candidate will be highly organized, proactive, and possess a positive, solution-seeking demeanor. The role requires a comprehensive understanding of the pre-litigation process in personal injury cases, including the ability to effectively manage case files, communicate with clients, and handle medical and billing records.

Responsibilities:

• Assist in managing pre-litigation personal injury cases, ensuring all necessary tasks are completed in a timely manner.
• Request and obtain medical and billing records for personal injury cases, ensuring all documentation is accurate and up to date.
• Communicate with clients regularly to provide updates on their cases, gather necessary information, and answer questions.
• Manage treatment schedules and coordinate with healthcare providers to ensure clients receive appropriate care.
• Handle and manage liens associated with cases, including negotiating or resolving them as necessary.
• Prepare cases for demand.
• Conduct intakes on potential new clients, including evaluating and documenting potential cases, and eventually signing up said cases.
• Maintain and organize case files, ensuring all documents are properly accessible.
• Collaborate with the legal team to ensure all aspects of the case are handled efficiently.
• Ensure timely communication with clients, medical providers, and the legal team, providing a high level of customer service throughout the process.

Requirements:

• Experience in personal injury pre-litigation, with a strong understanding of the process and relevant tasks.
• Proven ability to request and manage medical and billing records, treatment coordination, and handling liens.
• Fluency in English and Spanish, preferred.
• Exceptional organizational skills, with a keen attention to detail.
• Strong communication skills, both verbal and written.
• Must be able to maintain a positive approach and a high level of professionalism at all times.
• Ability to work independently and as part of a collaborative team.

Work Conditions:

• Full-time, in-office position located in Koreatown, LA.
• Must be proactive and able to manage multiple cases/priorities simultaneously.
• Fast-paced environment requiring critical accuracy and thorough completion of workload.

Growing firm with abundant opportunities.

Benefits include:

• Medical
• Dental
• 401K
• Parking
• Team and cultural events
• Professional training and development