Claim Adjuster - Trainee

Location

9200 Oakdale Avenue, Chatsworth, CA 91311

6 Months (Contract to Hire-CTH)

1

40 hours in office, Hybrid or Fully Remote

Chatsworth, CA

8:00-4:30

WEBEX-Panel interview, In Person, Number or Interviews

MAJOR

DUTIES & RESPONSIBILITIES:

Duties may include, but are not limited to:

• Compensability investigations in regards to Workers Compensation claims
• Handle new losses, verifies accuracy of information
• Deals with, insureds, clients, and other customers
• Complete claim investigation via phone and email to injured workers, medical providers and employers.
• Handles jurisdictional notices, payment of benefits, scheduling medical appointments, completion and filing of necessary forms
• Review medical reports and information to determine compensability of claims.
• Work with Special Investigation Unit when necessary
• Direct attorney representation to strategize case resolution
• Handles other administrative duties for the team as assigned

• College graduate
• Strong customer orientation to respond to and support customer needs.
• Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone.
• Strong analytical and organizational ability
• Strong PC experience to be comfortable in an automated environment.
• Typing skills of 35-45 wpm to perform effectively with computer screens.
• Works well within a team environment to give and solicit feedback, identify opportunities for growth of self and other team members.
• Believes in own judgment and acts to support or defend own choices.
• Committed to high standards of behavior and performance.
• Adapts own approach or behavior to particular situation.
• Blds and maintains positive image for Client and ESIS.