Account Executive, Personal Lines; High-Net-Worth

Account Executive, Personal Lines (High-Net-Worth)

Join to apply for the Account Executive, Personal Lines (High-Net-Worth) role at HUB International
.

Our service professionals play a vital role in supporting our clients with day‑to‑day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative insurance solutions.

The Person al Lines Account Executive manages an assigned book of business, develops client relationships, and strives to grow and retain clients. The AE may work with other members of the client service team, utilize available resources and personnel as appropriate, and support clients in service‑related activities.

• May work alongside and cooperatively with Producers, if assigned on accounts, serve as the HUB’s primary consultant to the client. The Producer has primary responsibility for client relationship management and initiating new sales. The AE has primary responsibility for retaining the account, acting as the de‑facto technical expert and broker‑consultant.
• Ensure Producers, when assigned, are fully informed about, and prepared for all client meetings and interfaces to manage the client relationship competently and proactively.
• Establish and maintain strong and productive professional relationships with “C‑Level” and other decision makers for assigned HUB clients.
• Obtain a detailed knowledge of the client’s business and industry, articulate applicable exposures to loss, insurance coverages, and appropriate/available risk management/control solutions.
• Establish and maintain strong and productive professional relationships with insurance carrier marketing, underwriting, and risk control staff, including detailed familiarity with each carrier’s products and services in support of assigned clients.
• Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.
• Work cooperatively and professionally with AM colleagues to deliver HUB services as described above, using the interface as an opportunity to teach, train, and mentor AM team members.
• Ensure that all client service needs are promptly and professionally delivered, either directly by the AE or via HUB colleagues (e.g., AMs, Small Business Unit, Risk Control, etc.). The AE is accountable for the competence, timeliness, and quality of all deliverables to the client.
• Conduct annual review with clients making coverage and loss control recommendations focused on reducing the client’s total cost of risk.
• Identify opportunities for cross‑sell and up‑sell of other HUB products and services when appropriate for the client’s needs, initiating same. Keep knowledge of what other insurance products and services the clients are purchasing through other providers and who those providers are.
• Work with the Producer, if assigned, or be primarily responsible for maintaining current receivable status for assigned clients. Proactive efforts to collect receivables more than 30 days past‑due should be undertaken, with each unresolved circumstance documented and reported to accounting.
• Design and deliver effective group presentations using various media, including but not limited to conducting internal training to a sales or renewal presentation at a client’s office.
• Perform other duties and projects as assigned.

• Yacht/Marine Insurance experience preferred.
• You are a change advocate; you go above and beyond, and you are fun to be around!
• High School Diploma / GED;
  College degree strongly preferred.
• Minimum of 5‑10 years of related Personal Lines insurance experience within a brokerage environment.
• Must have High Net‑Worth/Private Client experience. Experience with in the Entertainment industry is strongly preferred.
• Currently licensed in good…