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Senior Claims Technical Director – Excess Claims

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Great American Custom
Full Time position
Listed on 2026-02-07
Job specializations:
  • Insurance
    Risk Manager/Analyst, Insurance Claims
Job Description & How to Apply Below

Senior Claims Technical Director – Excess Claims

Join to apply for the Senior Claims Technical Director – Excess Claims role at Great American Custom
.

Responsibilities
  • Hybrid - Office located in Los Angeles, CA. (Must already by local.)
  • Manages a book of excess claims for a significant size, complex product(s) or for the line of business. Investigates and maintains claims.
  • 12 or more years of related experience in catostrophoic claims required.
  • Mock trials and courtroom case experience required.
  • Carrier, excess, and work with Fortune 1,000 companies required.
  • Reviews and evaluates coverage and/or liability.
  • Secures necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.
  • May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Conveys the most complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
  • Serves as the technical expert on a product(s) and/or line of business.
  • Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s) and/or line of business.
  • Plans for and ensures that budget and performance targets are met.
  • Provides technical advice to lower level positions and other functional areas.
  • Interacts with underwriting and marketing regarding claims trend issues.
  • May provide input to establishing policies and procedures.
  • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
  • Performs other duties as assigned.
  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
Company

GAIC Great American Insurance Company

Salary Range

$ - $

Benefits

We offer a comprehensive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full‑time and part‑time employees.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Legal

Industries

Insurance, Wholesale, and Insurance Carriers

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Position Requirements
10+ Years work experience
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