Ecommerce Director-Beauty-LA

job description

top beauty company in la is seeking a strong ecommerce director must live in la, must come from the beauty industry and must currently be a ecommerce director.

seeking a director of e-commerce to drive our dtc business performance. This role is accountable for results across dtc, paid media, crm, and site optimization – blending analytical rigor with best‑in‑class digital storytelling and execution. This role will set priorities, translate data into action, and partner cross‑functionally to build and bring our digital roadmap to life.

• manage and drive dtc performance and growth across site, paid media, and crm to reach customer acquisition and sales targets set by the leadership team
• serve as the strategic owner of the ecommerce site, including defining digital programming priorities, testing roadmap, and performance optimization
• bring sufficient experience and exposure to ecommerce platforms, tools, and technology to optimize site performance
• track performance and bring strong analytical judgment to diagnose issues, identify opportunities, and drive decisions and tradeoffs through data‑driven decision making.
• demonstrate initiative, problem‑solving, and a highly cross‑functional approach

• lead digital programming for campaigns, launches, and evergreen moments across site, paid, and lifecycle
• partner cross‑functionally with brand, creative, product, and ops to deliver high‑quality launches and campaigns across our site and paid
• ensure cohesive digital storytelling from awareness through conversion and retention
• own crm and lifecycle strategy, including segmentation, flows, testing, and loyalty initiatives to drive repeat purchase and ltv

• own paid media strategy, budget, and performance across channels, including budget pacing, testing roadmap, and media mix. Oversee creative sourcing, briefing, testing, and iteration in close partnership with creative and brand
• use performance insights to inform content strategy, merchandising and broader digital priorities
• ensure paid efforts ladder into larger brand moments while driving efficient growth

• manage day‑to‑day agency and vendor relationships supporting paid media, crm, creative, and e‑commerce tools
• direct digital agencies with clear kpis, briefs, and feedback to maximise output and impact
• build scalable workflows, templates, and operating systems to increase speed and efficiency as the business grows

• min 7+ years of experience owning ecommerce and digital growth for a consumer brand and currently a director of ecommerce!
• track record of driving dtc results through paid media, digital programming and lifecycle strategy
• strong analytical judgment with the ability to translate performance insights into decisive action
• deep familiarity with ecommerce platforms, tools and agency/vendor ecosystems
• fluent in both creative digital storytelling and performance‑driven execution
• experienced agency leader and vendor leader who sets clear direction, expectations and accountability
• comfortable being directly accountable for dtc performance in a fast‑paced environment

• hustle: resourcefulness, can‑try‑attitude, out of the box thinking.
• ownership: positive attitude when faced with obstacles and the willingness to develop alternative approaches to overcome them.
• analytical skills: as evidenced by problem‑solving capabilities and previous ownership of analytical tasks and projects.
• cool: stay calm under pressure, ability to influence, high emotional intelligence
• collaborative style: able to work in a fast‑paced growth organization, lead teams and work within them in an environment of high change