IT Training Specialist

IT TRAINING SPECIALIST – LOS ANGELES

We have an exciting opportunity for an IT Training Specialist in the Los Angeles office at Musick, Peeler & Garrett LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of attorneys, paralegals and staff.

This position reports directly to the Director of Administration and is a full-time, hourly, non-exempt role. After 90 days of employment, the position will be eligible to work remotely one day per week.

The IT Training Specialist is responsible for supporting the firm’s technology and training initiatives in collaboration with firm leadership and external technology vendors. General responsibilities include developing, implementing and delivering training programs for all attorneys and staff; preparing written and electronic training materials; assisting with firm website updates; supporting the evaluation and testing of emerging legal technologies, including AI tools; and helping the firm remain current with advancements in legal technology and innovation.

This position conducts instructor-led training for new hires; delivers applications training via classroom, e-learning, video-based instruction, and remote (virtual) platforms; designs and develops instructor-led, virtual, recorded, and AI-enhanced learning content; and explores innovative delivery methods including short-form video, interactive demonstrations, and emerging technologies to enhance user engagement and retention.

• Implements training programs for all attorneys and staff and prepares written and electronic training materials to supplement classroom instruction.
• Conducts all training—instructor-led, virtual, and pre-recorded—in a clear and organized manner, in a voice that is audible and a fashion that clearly and effectively conveys the information being presented.
• Delivers applications training via classroom, e-learning and remote (virtual) platforms.
• Schedules and implements training programs that are comprehensive, well-prepared and educationally sound.
• Anticipates and identifies evolving firm technology training needs, collaborates with managers to design effective programs, and makes thoughtful recommendations to firm management regarding training initiatives, tools, and long-term development strategies.
• Demonstrates creativity in developing engaging educational experiences, leveraging multimedia, AI tools, and innovative instructional formats to support diverse learning styles.
• Designs, develops, writes and maintains effective reference materials for training, clearly written, and in accordance with team documentation standards.
• Designs, scripts, storyboards, and develops e-learning modules to demonstrate technology use.
• Spearheads the design and implementation of a Learning Management System and manages its ongoing administration in collaboration with firm management.
• Develops, updates, and provides orientation training on current Windows, Microsoft Office and other firm-related software, in collaboration with the Human Resources Department.
• Leads the design, implementation, training, and ongoing management of the firm’s Intranet, including updating content, ensuring accuracy and organization, developing user guides and training sessions, and driving enhancements to improve functionality and engagement firmwide.
• Develops technology test plans and performs technology testing, on an as needed basis, with the guidance and support of Firm leadership and department managers and directors.
• Assists with evaluating, testing, and supporting the deployment of emerging legal technologies, including AI-driven tools such as Microsoft Copilot, CoCounsel, and other productivity platforms.
• Supports implementation and user adoption of new software systems, including ERP platforms such as Aderant, through training, documentation, and rollout coordination.
• Monitors trends in legal technology, training trends and advancements, including participation in industry organizations such as ILTA (or similar organizations), collaborates with Firm leadership and external vendors to enhance training initiatives and technology utilization.
• Pro…