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SFDC UI​/UX Specialist

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Tekskills inc
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    IT Consultant, Systems Developer, Web Developer, Technical Writer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Call Center Implementation UI/UX – the candidate must have working experience in DESIGNING UI/UX from scratch for Health care Call Center applications
  • Candidates must have worked on
  • Defining requirements working with business users
  • Creating wire frames and prototypes
  • DESIGN the UI/UX for call center from scratch. This includes the below
  • Defining business / user workflows
  • Design UI / UX according to the needed workflows
  • Design of data sharing mechanisms and escalation mechanisms
  • Development of the UI/UX
  • Integration with external systems
Project
  • Integrate with the LA Care Phone system to help identify callers (Cisco)
  • Store Contact, Case and Activity information related to all calls
  • Integrate with internal and external data sources (web services, batch integration)
Additional Information

All your information will be kept confidential according to EEO guidelines.

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