Senior ERP Application Analyst; Infor CloudSuite Industrial​/Syteline

Headquartered in North Hollywood, CA, Bobrick is a global leader in stainless steel commercial washroom accessories with more than 100 years of innovation. Founded in 1906, Bobrick pioneered the world's first lavatory‑mounted soap dispenser and has grown into a mid‑sized, privately owned enterprise with trusted brands like Koala Kare. Today, Bobrick operates eight manufacturing facilities across the U.S., Canada, the U.K., and India, serving customers in over 125 countries worldwide.

Bobrick is seeking a highly experienced Senior ERP Application Analyst to serve as a trusted internal expert for our Infor Cloud Suite Industrial (CSI) / Syteline environment. This role is ideal for a hands‑on ERP professional who thrives at the intersection of business process, system architecture, and continuous improvement. As a senior member of the ERP team, you will provide architectural guidance, lead complex optimization initiatives, support critical business operations, and play a key role in preparing the organization for a future migration to Infor Cloud Suite Industrial.

You will significantly reduce reliance on external consultants by building durable internal ERP capability while shaping the long‑term evolution of Bobrick’s ERP landscape.

This role offers the chance to own and shape a mission‑critical ERP platform used every day across manufacturing, supply chain, and finance. You’ll work closely with business leaders, reduce reliance on outside consultants, and help modernize the ERP landscape. Bobrick values thoughtful problem‑solving, collaboration, and practical innovation. If you’re looking for an ERP role where your experience is respected, your voice is heard, and your work directly supports manufacturing, supply chain, and financial operations, Bobrick offers a strong foundation for long‑term impact and growth.

• Provide day‑to‑day functional support for Infor Cloud Suite Industrial (CSI) / Syteline, covering key modules across manufacturing, supply chain, finance, quality, customer service, and distribution.
• Troubleshoot issues involving ERP configuration, workflows, transactions, costing logic, cross‑module interactions, and APS planning behavior.
• Investigate and resolve integration failures, including incomplete or failed item, order, production, inventory, or financial transactions between ERP and connected systems.
• Support key customizations, extensions, IDOs, reports, forms, and workflows—understanding their function, dependencies, and operational impact.
• Partner with business users to align ERP with operational workflows and planning processes.
• Serve as a senior functional subject matter expert, advising on solution options, feasibility, and future‑state design.
• Diagnose complex, cross‑functional ERP issues requiring deep understanding of system architecture, data structures, and integrations.

• Configure ERP parameters, workflows, security roles, forms, and module‑specific settings.
• Document configuration decisions, functional specifications, validation steps, and the resulting business impact.
• Recommend improvements leveraging standard CSI capabilities and ERP best practices.
• Design scalable configurations that support enterprise‑wide process alignment.
• Evaluate and redesign legacy customizations to reduce technical debt and prepare for Cloud Suite adoption.

• Contribute to planning for Bobrick’s future migration from on‑premise Syteline to Infor Cloud Suite Industrial (CSI).
• Identify customizations, integrations, and business processes requiring redesign for cloud readiness.
• Support analysis of functional gaps, module readiness, and data quality requirements for cloud transition.
• Develop functional design recommendations for cloud‑compatible solutions.
• Serve as an internal expert for assessing Cloud Suite features and determining fit‑to‑standard approaches.
• Lead cross‑functional teams in preparing data, processes, and integrations for cloud transition.