Core Systems; Jack Henry​/Symitar Business Analyst - Fulltime - Chatsworth

Overview

We are seeking an on-site Core Systems Business Analyst to join our team and play a pivotal role in optimizing our core systems platforms to meet business objectives.

• Work closely with business stakeholders to understand their needs, objectives, and processes.
• Conduct thorough analysis of business requirements, including current state assessment, GAAP analysis, and future state definition.
• Document functional and non-functional requirements, ensuring clarity, completeness, and feasibility.
• Collaborate with technical teams to design solutions that meet business needs.
• Translate business requirements into detailed system specifications, including use cases, process flows, and data models.
• Create functional design documents and other relevant documentation to guide development and implementation efforts.
• Define test scenarios and conduct functional testing to ensure that solutions meet business requirements.
• Coordinate and support end-user testing on upgrades and projects, including script development and troubleshooting.
• Participate in user acceptance testing (UAT) and assist in resolving defects and issues.
• Provide advanced support for system and application issues on various products.
• Generate and create reports for department statistics.

• 5+ years of Business Analyst experience required, specifically with experience working for a financial institution.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
• 5+ years’ experience with Jack Henry’s Symitar core banking solution with familiarity of Power Ons, Sym Form and other applications.
• Good knowledge and understanding of Credit Union products, services, policies, and procedures pertinent to the job.
• Strong analytical skills with the ability to translate business needs into technical requirements.
• Proficiency in requirements gathering techniques, process modeling, and system design methodologies.
• Excellent communication skills, including the ability to communicate effectively with both technical and non-technical stakeholders.
• Experience with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or iterative development.
• Familiarity with enterprise systems (e.g., ERP, CRM, BI) and integration technologies (e.g., APIs, web services).
• Certifications such as Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (ACP), Six Sigma are a plus.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.

The base pay range for this position is: $83k - $104k annually

• Competitive pay
• Subsidized health care including medical, dental and vision
• FSA and HAS
• Pet Insurance
• Company-Paid Life and A&D insurance
• Discounts on loans (must be a member)
• Paid Vacation, Holiday, and Sick time
• 401k Retirement Saving Plan with a 6% safe harbor employer match
• Educational Assistance Program and more!

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

EOE/Drug-free workplace