Sr. Programmatic Account Strategist

WHAT YOU'LL DO

We’re excited to offer a high-impact opportunity on Viant’s Programmatic/Self‑Serve DSP team for a Sr. Programmatic Account Strategist based in our Los Angeles office. In this client-facing role, you’ll serve as a trusted advisor and strategic partner to our self‑service customers—empowering them to get the most out of our self‑serve DSP platform. Your focus will be on driving platform adoption, educating clients on features and best practices, optimizing campaign performance, providing strategic recommendations, and ensuring overall client satisfaction.

This role is ideal for someone who thrives on solving problems, loves educating others, and brings strong product knowledge with an operational mindset. You should be comfortable owning workflows, speaking confidently in front of clients, and serving as a subject‑matter expert on our DSP’s capabilities and innovations. You’ll collaborate cross‑functionally with Sales, Product Management, and Operations teams to deliver measurable success and foster long‑term client relationships.

• Client Partnership & Strategic Support: Build and maintain strong relationships with customers, becoming their trusted advisor in programmatic self‑service media buying through the Viant DSP
• Platform Expertise &
  
  Education:
  
  Become a subject‑matter expert in both Viant Cloud and Viant DSP, sharing knowledge and guiding customers to maximize their platform proficiency
• Campaign Management & Optimization: Proactively manage client campaign portfolios by monitoring delivery and performance, uncovering actionable insights, and advising on best practices to improve outcomes
• Customer Enablement: Oversee campaign launches and continuously educate customers to build their trading skills and drive platform autonomy
• Performance Recommendations & Issue Resolution: Provide strategic recommendations to enhance campaign results, while aggressively troubleshooting and escalating technical issues to ensure smooth execution
• Insight Sharing & Strategic Planning: Regularly share Viant platform developments and industry trends with customers. Develop thoughtful media and data strategies that align with their marketing objectives
• Advanced Reporting Solutions: Scope, create, and customize advanced reporting solutions that help advertisers gain deeper insights into their media investments and campaign performance
• Internal Knowledge Sharing: Communicate client insights internally to inform product innovation and client service strategies
• Growth & Revenue Focus: Drive the success of existing accounts by fostering client satisfaction, increasing adoption of the Viant DSP, and supporting top‑line revenue and profitability goals
• Operational Efficiency: Identify opportunities to enhance the effectiveness of the Account Management team, launching scalable solutions and process improvements that increase automation and efficiency

• 4+ years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Project Management role
• Solid understanding of programmatic, ad tech, self‑serve DSPs, SSPs, PMPs
• Deep understanding of the data / measurement ecosystem
• Outstanding troubleshooting, analytical, and problem‑solving skills
• Demonstrable passion for learning new technologies
• Outstanding communication, project management, and presentation skills
• Excellent organizational skills; process‑oriented, yet entrepreneurial and versatile mindset
• Great energy, confidence, and passion for working in a fast‑growing technology company which is helping transform the advertising industry
• Experience in Internet technologies such as HTML, SQL, JavaScript a plus
• BS/BA or equivalent; quantitatively‑oriented degree a plus

Investing in our employees’ professional growth is important to us, but so is investing in their well‑being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.

$99,000 - $110,000 a year

In accordance with California law, the range provided is Viant’s reasonable estimate of the compensation for this role. Final title…