Senior PS Solutions Consultant; Hybrid in LA

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It's fun to work in a company where people truly believe in what they're doing!

At Black Line, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, Black Line has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best‑in‑class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At Black Line we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

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The Professional Services Senior Solutions Consultant (PSSC) will be responsible for selling services related to the company's SaaS accounting software. This role involves managing the services sales process, consulting with prospective and existing customers to understand their business needs, estimating the level of effort for implementation, and preparing a comprehensive Statements of Work (SOW). The ideal candidate will have a blend of sales acumen, technical knowledge, and project management skills to effectively sell and guide customers through the software adoption process.

The PSSC will be an expert in the Black Line product, finance operating models, industry standards, emerging trends, competitor capabilities/limitations, and finance transformation. In addition, the PSSC will be involved in strategic, existing Black Line customer opportunities to capture pain points, prioritize objectives, and gain cross‑functional alignment on the recommended solution and roadmap. The PSSC will understand existing customer business needs and design solutions to meet those needs via an SOW.

For prospect opportunities, Sales Account Executives will lead the sales cycle and involve the relevant functional groups including PSS through the current ways of working in the sales cycle. The PSSC will align with other Black Line personnel to ensure proper knowledge transfer, project completion, and customer journey.

• Develop and manage a pipeline of new business opportunities by identifying and targeting existing and prospective customers.
• Partner with the Sales and Partner teams responsible for product sales to collaborate on the services aspect of the deals.
• Coordinate product demonstrations and consultations to showcase how the accounting software meets customer needs from a Services Sales perspective.
• Build and maintain strong customer relationships, acting as a trusted advisor during the sales cycle.
• Collaborate with internal teams (e.g. sales, technical, customer support) to ensure alignment on customer requirements.

• Analyze customer needs and business processes to develop an accurate understanding of the scope and complexity of each implementation project.
• Estimate the level of effort (LOE) for software setup, customization, integration, and training services.
• From an SOW perspective, manage discussions on project timelines, resources, and budgets based on customer requirements.
• Communicate effort estimations and timelines clearly to both the customer and internal teams.

• Prepare comprehensive Statements of Work (SOW) outlining project scope, deliverables, timelines, and costs.
• Ensure SOWs clearly define all aspects of the engagement, including functional and technical requirements, out of scope elements, integrations, customizations, and training.
• Coordinate with Legal team where necessary to ensure all documents meet company standards.

• Work closely with the product, customer success, and technical teams to ensure seamless handoffs from sales to implementation.
• Provide a…