Senior Product Designer

Overview

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events — from concerts and festivals to sports and theater — at iconic venues worldwide. Since 2011, we have pushed the industry forward and improved experiences for fans, making it easier to discover events, find the perfect seats, and enjoy unforgettable live entertainment.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients. We seek smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and desire to team up with some of the best in technology and entertainment.

Senior Product Designer at AXS, part of a fun, dynamic and creative team. You will create intuitive, user-centered designs for our enterprise platform, ensuring seamless experiences for both customers and clients. You will lead and produce these solutions by collaborating with cross-functional teams, including product managers, developers, project managers, and other stakeholders to translate user needs and business goals into innovative design solutions.

• Lead in the discovery, design, and build of products already in the design phase or from scratch
• Design interfaces that are simple, functional, and elegant for complex systems
• Act as a steward for our design system
• Lead, analyze, and synthesize quantitative and qualitative research to inform design decisions
• Influence the future vision and strategic decisions with your product and executive team
• Provide direct and impactful feedback to other designers on the team, helping designers on adjacent product teams grow their skills
• Ensure the product meets criteria for efficiency, effectiveness and user satisfaction according to common usability standards
• Champion user-centric designs by understanding underlying motivations and pain points of our users
• Research and understand industry trends and emerging technologies to incorporate into design processes
• Ensure UI designs are consistent with brand guidelines and design standards
• Actively gather peer and stakeholder feedback and make iterative improvements based on insights

• 4-6 years relevant product design experience (experience within a ticketing company is preferred)
• A portfolio demonstrating information hierarchy, business objectives, usability principles, and aesthetics
• Expertise in participating and providing feedback in internal design reviews
• Excellent written and verbal communication skills with the ability to justify design decisions
• Advanced understanding of user experience principles
• Advanced knowledge of Figma and other industry-standard design tools
• Strong understanding of design and product development processes
• Proficient in Microsoft Word, Excel, Outlook
• Knowledge of web site structure and functionality; understanding of how web technologies apply to web design (HTML, CSS, and AJAX)

Pay Scale: $108,405 - $155,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time employees receive a comprehensive benefits package including medical, dental and vision insurance, paid holidays, vacation and sick time, company-paid life insurance, voluntary life insurance, parental leave, 401k with employer match, flexible spending and health savings account options, and wellness programs. Eligibility applies from the first day of employment.

Employer visa sponsorship: The employer does not offer work visa sponsorship for this position.

• Extraordinary People – we’re not kidding!
• Meaningful Mission – helping revolutionize an industry and deliver better experiences for fans and clients worldwide
• Development and Learning – opportunities for learning and growth through training and education reimbursement
• Community & Belonging – ERGs, volunteer opportunities and community programs to make a positive impact

Curious about the typical interview process? Here’s what to expect:

• Stage 1: 20–30 minute virtual preliminary interview
• Stage 2: 30-minute virtual Hiring Manager interview
• Stage 3: 1-hour in-person panel…