Senior Messaging Engineer

Firm Overview

Hinshaw & Culbertson LLP is a national law firm with over 500 attorneys across the United States. Founded in 1934 and headquartered in Chicago, we provide sophisticated legal counsel to clients in highly regulated industries, including insurance, financial services, healthcare, and professional services. We also offer strategic business and transactional advice to a wide range of for‑profit and nonprofit organizations, including government agencies and educational institutions.

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The Senior Messaging Engineer designs, implements, secures, and supports the firm’s enterprise messaging ecosystem across on‑premises and cloud environments. This role is a key owner for Microsoft Exchange (on‑prem and online), Microsoft 365, Teams, Intune, Proofpoint, and Microsoft Entra  (formerly Azure AD), ensuring availability, security, compliance, and performance in a hybrid, multi‑site law‑firm environment. The engineer partners closely with security, infrastructure, and legal operations teams.

• Architect & Operate:
  Design, configure, and maintain Microsoft Exchange (on‑prem) and Exchange Online with a focus on high availability, security, and resilience.
• Hybrid
  
  Collaboration:
  
  Administer and support Microsoft 365 services and Microsoft Entra , including federation/SSO and identity hygiene.
• Platform Reliability:
  Manage upgrades, patching, change control, and configuration baselines across messaging platforms.
• Advanced Troubleshooting:
  Provide Tier 2/3 support for Outlook and third‑party clients; resolve complex mail‑flow problems.
• Secure Transport & Hygiene:
  Establish/maintain secure TLS/SSL partner connections; implement and monitor SPF/DKIM/DMARC.
• Automation:
  Develop and maintain automation to streamline operations, reporting, and remediation.
• Monitoring & Performance:
  Analyze queue health, routing, and performance; integrate with enterprise monitoring tools.
• Identity & Access:
  Support directory components and identity lifecycle; manage SSO and Conditional Access policies.
• Compliance & eDiscovery:
  Implement retention, legal hold, and Microsoft Purview policies; support discovery requests.
• Endpoint & Mobile:
  Manage Intune MDM/MAM for iOS/Android; enforce mobile access and conditional access policies.
• Resilience & BC/DR:
  Ensure messaging services align with the Firm’s Business Continuity Plan.
• Vendor & Stakeholder Management:
  Evaluate third‑party solutions; manage vendor relationships.
• Reporting:
  Produce monthly health/security reports and platform assessments.

• Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
• 4+ years administering Microsoft Exchange, Windows Server, and Active Directory (on‑prem).
• 3+ years managing Microsoft 365 tenants in hybrid scenarios.
• Experience administering Proofpoint (or similar email security gateway).
• Strong communication skills with technical and non‑technical audiences.
• Ability to work independently and collaboratively; occasional after‑hours maintenance and on‑call.
• Ability to occasionally lift up to 25 lbs of IT equipment; valid U.S. driver’s license.

• Deep expertise with Exchange DAGs, Edge Transport, and high‑availability topologies.
• Strong automation using Microsoft Power platform; source‑control practices for scripts.
• In‑depth knowledge of SMTP/MAPI/TLS and messaging security best practices.
• Implement retention/eDiscovery with Microsoft Purview; partner with Legal.
• Experience with email mailbox/database recovery and cross‑forest migrations.
• Familiarity with VMware/Hyper‑V, enterprise monitoring, and archiving solutions.
• Solid understanding of networking fundamentals and disaster‑recovery planning.
• Strong analytical, communication, documentation, and project‑management skills.

• Work Model:
  Remote
• Travel:
  Travel to firm offices, datacenters or for professional development may occasionally occur.
• On‑Call:
  Mobile device required.
• Physical/Mental Demands:
  Standard office mobility; ability to manage multiple priorities and adapt to change.

At Hinshaw, we foster a collaborative and inclusive work culture. We offer competitive compensation, a flexible benefits program, and a generous 401(k) plan. We are committed to diversity, equity, and inclusion, and we provide reasonable accommodations for individuals with disabilities.

Hinshaw & Culbertson LLP is an Equal Opportunity Employer.