Director, Information Technology Solutions Delivery

Overview

Director, Information Technology Solutions Delivery. Job Category:
Management/Executive. Department: IT Solutions Delivery.

Location:

Los Angeles, CA, US, 90017. Position Type:
Full Time. Requisition . Salary Range: $135,136 (Min) - $175,676 (Mid) - $216,218 (Max).

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

The Director of Information Technology (IT) Solution Delivery oversees IT Solutions Delivery for the assigned Domain team reporting to the Managing Director of Applications IT Solution Delivery. This IT Leader is responsible for Design, Delivery, Integration and Support for IT Systems and Processes. The ideal candidate will develop working knowledge of legacy Business Processes/Systems and lead the development of transformative capabilities.

This person will build strong relationships with key Business and IT stakeholders and work with L.A. Care executives to distill strategic initiatives into Requirements/Solutions and provide a Roadmap for delivery. This position directs all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.

• Direct and facilitate Application Development, Customization, Operational & Production Support activities in support of Product Lines and related regulatory functions.
• Manage team of Systems/Technical Analysts, Technical Leads, Development Staff comprised of Full Time Employees and Consultants.
• Develop goals, objectives and action plans for assigned staff including hiring, performance reviews, salary reviews and disciplinary matters for direct reports.
• Collaborate with teams supporting System Business Configurations, Service Bus, Data Import/Export, Reporting, Quality Assurance, Production Control, Release Management, Enterprise Architecture, Resource Management, Vendor Management, Procurement, Information Management, Security, Infrastructure, Enterprise Program Management Office, Claims Operations, Provider Management, Customer Service, Health Services, Finance and Payments.
• Develop and manage Roadmaps, Data Flow Diagrams, Requirements, Designs and Implementation Artifacts.
• Collaborate on and execute Best Practices for Software Development Lifecycle Management (including transition to Agile), Time Reporting, Resource Planning, Talent Management, Vendor Management (Software & Services), Production Support, Incident Management.
• Develop understanding of Business Practices, Priorities, and Regulatory Requirements for assigned area(s).
• Ensure proper communication across Solutions Delivery team and broader organization.
• Provide thought leadership for assigned Business Domain and broader IT team.
• Drive initiation and delivery of key projects involving Member & CSC IT Solutions.
• Perform other duties as assigned.

Required: Bachelor's Degree in Computer Science or Related Field. In lieu of degree, equivalent education and/or experience may be considered.

Preferred: Master's Degree in Related Field.

Required: At least 7 years of IT Applications work experience. At least 5 years of progressive management experience. At least 5 years developing Software Solutions leveraging a Software Development Lifecycle Methodology. At least 4 years of IT Vendor (Software and Consultant) Management. Demonstrable experience in overseeing and delivering IT Solution Development, preferably with Insurance Payer Systems.

Preferred: At least 5 years of Health Plan IT experience. At least 4 years of system oversight experience. At least 4 years of Service Bus development experience. At least 4 years of Los Angeles County Health Delivery experience (Hospital,…