Senior Director, Information Technology Strategy and Product Management

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Job Category:
Management/Executive

Department: IT Executive Administration

Location:

Los Angeles, CA, US, 90017

Position Type:
Full Time

Requisition

Salary Range: $ (Min.) - $ (Mid.) - $ (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County s vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

The Senior Director, Information Technology (IT) Strategy and Product Management provides strategic leadership in defining and executing the technology vision aligned with enterprise goals. This role partners with executive leadership to ensure technology initiatives deliver business value, operational excellence, and innovation in support of member engagement and healthcare delivery. The position leads IT strategy development, product lifecycle management, and strategic initiatives across all L.A. Care business domains/IT functions.

Working closely with cross functional teams to ensure that technology initiatives directly enable organizational growth, innovation, and operational excellence across all business lines.

This position is responsible for directing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports. Develops strategic plans, drives change and influences critical business outcomes. Oversee operations, ensuring efficiency and effectiveness. Steers top-level decision-making and implement initiatives that drive organization s forward.

Define and implement a multi-year IT strategy roadmap aligned with enterprise goals and transformation priorities. Translate business and clinical strategy into actionable technology initiatives that enhance member experience, care coordination, and operational efficiency.

Lead annual IT strategic planning, prioritization, and governance processes in coordination with enterprise strategy and transformation teams. This role is key to driving enterprise digital transformation and ensuring alignment with strategic goals.

Oversee the end-to-end lifecycle of enterprise solution deliveries from ideation and design to delivery, adoption, and continuous improvement. Champion the adoption of product management practices across IT to drive value-based delivery, iterative innovation, and measurable outcomes. Collaborate with business and technology stakeholders to develop product roadmaps, business cases, and key performance indicators (KPI) tied to enterprise goals.

Partner with cross functional teams to align IT investments with enterprise transformation programs, such as digital health, data modernization, member experience, provider experience etc. Serve as a strategic advisor on technology trends and innovation opportunities that advance the organization’s mission in the healthcare ecosystem. Foster a culture of collaboration between IT, Strategy, Clinical, and Operations leaders to ensure cross-functional alignment.

Establish performance metrics and governance frameworks to measure the success of IT strategic initiatives and product outcomes. Ensure compliance with healthcare regulations such as HIPAA, CMS, HITECH, etc. and IT security standards. Oversee vendor partnerships and technology investments to optimize value, scalability, and interoperability.

Build organizational capabilities in strategic thinking, product innovation, and agile delivery. Serve as a mentor and thought leader across the IT and business strategy communities.

Develops goals, objectives and actions plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews and…