Director, Enterprise Analytics Provider

Director, Enterprise Analytics Provider Performance and Experience

Job Category:
Management/Executive

Location:

Los Angeles, CA, US, 90017

Position Type:
Full Time

Requisition

Salary Range: $ (Min.) - $ (Mid.) - $ (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

The Director, Enterprise Analytics Provider Performance and Experience provides strategic leadership and operational oversight for one of two primary analytic domains:
Provider Performance & Experience or Member Experience & Outcomes. This position plays a pivotal role in enabling data-driven decision-making across the enterprise by translating complex data into actionable insights that inform strategy, improve performance, and advance organizational goals. As a key leader, the Director ensures that analytic strategy and execution are tightly aligned with other cross-functional areas to drive L.A. Care’s enterprise transformation and strategic outcomes.

The Director oversees analytic teams in the design, development, and delivery of insights that span multiple operational and strategic work streams. Ensures efficiency and effectiveness in work outcomes. This position is responsible for directing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.

• Lead strategic planning and prioritization for analytics efforts within the assigned domain, ensuring alignment with organizational objectives and enterprise priorities.
• Oversee and mentor leadership, fostering development of technical, operational, and leadership capabilities.
• Ensure delivery of enterprise-level dashboards, reports, and analytic products that support business performance, regulatory compliance, member outcomes, and provider experience.
• Partner with executives, strategic pillar leaders, cross-functional stakeholders, and partners to translate organizational priorities into analytics strategies, work plans, and actionable insights.
• Support and enforce analytic governance, standardization, and methodology consistency across teams and domains.
• Serve as the first point of engagement for domain analytics needs, providing expert guidance, strategic recommendations, and escalation support.
• Track and monitor analytic initiatives, ensuring timely delivery, quality, and relevance to business objectives.
• Advocate for data-driven decision-making, assuring they are embedded into strategic planning performance management and transformation initiatives across the enterprise and provide thought leadership on analytic strategy, capabilities, and innovation.
• Collaborate with key stakeholders to ensure alignment of data architecture, availability, and quality with analytic needs.
• Continuously assess enterprise and domain-level analytic capabilities, identifying opportunities for process improvement, automation, and innovation. Support and enforce the development, standardization, and governance of analytic processes and outputs across domains to ensure consistency, accuracy, and quality.
• Integrating development and outputs from the Applied AI and Causal Impact Data Science Team into the domain portfolio and roadmap, ensuring predictive and explainable models and program causal impact evaluations are operationalized, actionable, and aligned with business needs. Serving as a primary analytics liaison to stakeholders for the position’s focal analytic domain.
• Develop goals, objectives and actions plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews, training, and disciplinary matters for direct reports.
• Conduct strategic planning for resource management in order to meet current and future departmental and enterprise-wide goals.
• Develop and manage department budget, monitor expenditures and ensure financial sustainability.
• Perform other duties as assigned.

Bachelor's Degree

In lieu of degree, equivalent education and/or experience may be considered.

Master's Degree

Required: At least 9 years of progressively responsible experience in analytics.

At least 7 years of experience supervising/managing staff.

Experience leading teams, projects, initiatives, or cross-functional groups.

Experience with SQL, Python, and Tableau (or comparable BI/visualization tools) in a server-based analytics environment.

Experience integrating outputs from advanced analytics or data science models into operational analytic…