Chief Information Officer

Overview

Mission Driven, Community Focused About | Charles R. Drew University of Medicine and Science (cdrewu.edu)

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for under-represented students. CDU offers the only historically black Doctor of Medicine program west of the Mississippi, and is strongly invested in the local and regional community.

The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of south Los Angeles neighborhoods.

The CIO is the leader of the University information technology department and reports to the SVP Finance / CFO. This position manages an operational budget of $4 million with a yearly capital budget of $1 million. The CIO has a team of 4 technology managers who supervise a team of twenty-five technology professionals providing University technology services across a small University enterprise.

The CIO influences strategic technology decision making across the University requiring meeting-with and consultation with varying stake holders. The CIO develops and implements an information technology (IT) long-term plan that enables the University to achieve its strategic plan in a resource constrained environment. The CIO also serves as the University’s Information Security Officer responsible for ensuring that cyber governance, risk, and compliance obligations are met.

The CIO is a leader capable of overseeing technology objectives as an executive with the experience and knowledge of a technology professional. The CIO needs to create a computing environment where the needs of multiple stakeholders, priorities, and constraints are managed holistically. The CIO will be a key champion of the University in the planning, implementing, and maintaining of an enterprise planning resource (ERP) systems, student information systems, research systems and financial systems.

The CIO will also be responsible for ensuring internal department management structures and processes are developed and followed. The CIO will ensure the department provides technology tools, infrastructure, and services that effectively enhance student education, support faculty instructional needs, supports the University recruitment and enrollment activities as well as the needs of all units and colleges. The CIO is expected to identify, assess, and recommend appropriate emerging technologies and oversee their integration and alignment with academic and administrative needs.

The CIO will lead, develop, and manage the University technology budget, technology project prioritization, and oversee large-scale IT infrastructure projects. This position will lead and guide the IT governance process to ensure college wide engagement, development and implementation processes and controls. They will also develop and maintain IT disaster recovery plans and procedures to ensure the security of data and educate the campus community with respect to data security issues.

They will ensure compliance with relevant privacy and licensing regulations.

Essential Duties And Responsibilities

• Create and maintain the University IT strategic road map that aligns to the University strategic plan.
• Collaborate with department leaders to assess near and long-term system and network capacity needs.
• Create and maintain documentation as it relates to system and network security, network mapping, processes, and service records.
• Design a comprehensive IT project methodology to ensure the technology priorities of the college are identified, prioritized, communicated, and completed timely.
• Partner with Operations management on the selection of university wide systems.
• Develop an IT staff development plan to maintain technical knowledge on all systems.
• Develop, implement, and maintain policies, procedures, and training plans for system and network administration, usage, and disaster recovery.
• Develop and manage the annual IT operating and capital budget.
• Develop and monitor IT vendor relationships.

• Develop the security road map including the implementation of NIST cyber security framework.
• Ensure that the enterprise networks and applications are secure and meet GLBA, HIPAA and PCI data security standards.
• Supervise periodic internal and external security assessments.
• Attend IT security seminars to maintain knowledge of system and networking industry best practice.
• Provide guidance and direction for complex technical security systems including XDR, SIEM/SOAR, Firewall and WAF solutions.

• Develop and maintain IT University policies and standards.
• Supervise technology managers and directors.
• Ensure the continuous delivery of IT services including continuity of operations and disaster recovery plans.
• Identify and develop key performance metrics,…