Supervisor, Identity & Access Management; IAM

Department Summary

The UCLA Information Security team enables UCLA’s mission by providing leadership and expertise that assures the confidentiality, integrity, safeguarding, and availability of the university’s digital information resources. The Information Security team enables efficient campus wide cyber incident detection and response procedures. In addition, the team implements risk management strategies to identify vulnerabilities and threats to campus information resources and enterprise systems.

This includes executing a comprehensive information security plan, centered on implementing and enforcing technical and physical security measures to treat identified risks based on their sensitivity or criticality. The Identity & Access Management team protects UCLA’s resources and digital assets as well as supports university business operations through effective and seamless access management. This includes account lifecycle management, authentication, and role-based access controls at the enterprise level.

The IAM team is responsible for managing digital identities and ensuring the proper access controls are in place ensuring sensitive information protection. The team drives the creation and management of university IDs for faculty, staff, and students and the IAM infrastructure to guarantee secure and efficient access to information systems and resources. Furthermore, the team implements rigorous regulation of entitlements through granular access control and the auditing of all digital identities managed by UCLA by adhering to the best practices and latest regulatory standards.

The Supervisor, Identity and Access Management (IAM) oversees, maintains, and actively participates in daily operations, service delivery and continuous improvement of UCLA's enterprise IAM services and technologies. This includes supervising a team of analysts, managing digital identities and ensuring that the appropriate access controls are enforced across UCLA's information systems. The supervisor oversees the account provisioning and user identity life cycle management, authentication systems, Single Sign On (SSO), directory services, and access governance.

They are responsible to actively implement, configure, troubleshoot, and resolve technical issues daily, ensuring that IAM systems operate effectively and securely. They may support resolution of highly complex escalated issues or inquiries. The role also involves supervising project timelines, allocating resources, leading product lifecycle activities, and ensuring alignment with security standards, best practices and institutional goals. The Supervisor collaborates with DTS leadership, cross-functional teams, and campus stakeholders to prioritize delivery plans, define acceptance criteria, and refine IAM services based on user feedback and performance metrics.

This position requires balancing operational leadership with people supervision, fostering a productive, inclusive, and responsive service environment. The Supervisor, Identity & Access Management will positively impact UCLA's operations and culture by protecting University stakeholders' information and data in service of the institution's academic mission. This team member will advance the University's mission by delivering exceptional security service comprehensively and consistently across faculty, staff, and students.

This role will execute UCLA's vision while modeling UCLA's culture and values.

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

• Five years Experience working in one or more of the following fields: information technology, cybersecurity, computer science, management, higher education, or a related field. (Required)
• Two years Experience leading teams in a…