Principal Systems Transformation Manager

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We serve over 100 million anime and manga fans across 200+ countries and territories, connecting them with the stories and characters they crave through streaming, theater, games, merchandise, events, and more. Everything is powered by the anime content we all love.

The Principal Systems Transformation Manager is a leadership role focused on designing, governing, and implementing scalable systems and processes for a global media and entertainment organization. The position ensures seamless integration of creative delivery, technical accuracy, and compliance with industry standards such as Movie Labs specifications while optimizing workflows across a complex global supply chain.

• Translate strategic objectives into actionable systems transformation initiatives that align with organizational goals and industry standards.
• Serve as a liaison between engineering, business, legal, and operations teams to align cross‑functional priorities.
• Drive continuous evolution of systems and workflows to meet emerging business needs, industry trends, and technological advancements.
• Define and implement the structure, organization, and flow of metadata across the supply chain to ensure compatibility with standards such as Movie Labs Common Metadata.
• Collaborate with engineering teams to validate and map metadata accurately across titles, episodes, dubs, and subs.
• Ensure territories, rights, and format types are correctly tracked and integrated into servicing workflows.
• Design and oversee workflows to ensure compliance with Movie Labs specifications for content delivery, metadata formats, and security requirements.
• Partner with engineering to develop tools for automating quality control checks and validating compliance across all phases of the supply chain.
• Maintain robust logging, auditing, and provenance tracking to ensure the integrity and security of content.
• Design workflows that enable efficient global delivery of localized content versions (dubs, subs) aligned with rights and territory data.
• Leverage automation to streamline work orders, content readiness tracking, and delivery schedules.
• Drive the implementation of scalable, flexible systems that support expanding global content distribution strategies.
• Develop governance frameworks to ensure systems and tools adhere to industry best practices and regulatory requirements.
• Oversee integration of secure asset delivery, encryption, and access control measures into systems and workflows.
• Act as a trusted advisor to leadership, providing insights and recommendations on systems transformation strategies.
• Collaborate with legal and distribution teams to incorporate holdback rules, regional licensing, and other compliance requirements into servicing workflows.
• Foster a collaborative culture across teams, ensuring alignment and shared accountability for success.
• Prioritize iterative improvements to systems and workflows based on internal feedback and evolving industry standards.
• Promote innovation by exploring new technologies, methodologies, and approaches to enhance scalability, efficiency, and user satisfaction.
• Lead efforts to embed a culture of continuous learning within the organization.
• Report directly to the Director of Business Transformation.

• 15+ years in systems transformation or a related field within media and entertainment.
• Proven track record of managing large‑scale, complex programs with high technical complexity and cross‑functional dependencies.
• Deep understanding of content delivery pipelines, metadata management, and industry standards such as Movie Labs, IMF, and EMA.
• Strong expertise in designing scalable workflows, leveraging automation, and optimizing global servicing operations.
• Ability to align systems and workflows with business needs, regulatory requirements, and technological advancements.

• Experience communicating product updates, milestones, and progress to internal and external partners.
• Adept at fostering a culture of…