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Senior Help Desk Technician – IT Support & Mentoring

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: ProSearch
Full Time position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading IT services firm is seeking a Helpdesk Support Specialist Level 3 in Los Angeles, CA. This senior technical support role requires 6-8 years of experience in IT support and a profound understanding of enterprise systems, hardware, software, and network troubleshooting. Responsibilities include resolving complex IT issues, mentoring junior staff, and enhancing support processes. The position demands strong troubleshooting skills and excellent communication, along with a degree in Computer Science or related fields.

This is a full-time opportunity in the legal services industry.
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Position Requirements
10+ Years work experience
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