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Senior Enterprise CSM Retention & Data Insights
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-01-27
Listing for:
northbeam.io
Full Time
position Listed on 2026-01-27
Job specializations:
-
IT/Tech
Ecommerce, Technical Support -
Customer Service/HelpDesk
Ecommerce, Technical Support
Job Description & How to Apply Below
A leading marketing intelligence platform in Los Angeles is seeking a Senior Customer Success Manager to enhance customer retention and minimize churn. This hybrid role involves coordinating customer support, integrating analytics into eCommerce infrastructures, and collaborating across teams. Ideal candidates will have experience in customer success, a strong understanding of eCommerce, and excellent communication skills. The position offers competitive compensation along with a benefits package that includes equity and comprehensive healthcare.
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Position Requirements
10+ Years
work experience
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