Information Security Support Specialist

The Information Security Support Specialist will provide operational, administrative, and project-based support to Keck Medicine of Client’s Information Security department. This role plays a critical part in protecting the organization’s information assets, ensuring secure access control, and maintaining compliance with security protocols. The position will focus on Identity and Access Management (IAM) and require strong hands‑on experience with SailPoint platforms.

• Support the daily operations of the Information Security department with a focus on IAM and SailPoint platforms
• Implement and maintain secure user lifecycle management processes including provisioning, de‑provisioning, and access reviews
• Configure and manage SailPoint Identity Now and Identity
  
  IQ to align with organizational IAM need
• Manage SailPoint connectors for applications, directories, databases, and enterprise systems
• Ensure compliance by managing and automating access certifications and governance reporting
• Integrate SailPoint solutions with privileged access management (PAM) tools for secure handling of elevated permissions
• Collaborate with other IT and security stakeholders to ensure IAM best practices are followed across systems
• Respond to security incidents, assist with audits, and contribute to the development of IS policies and procedures
• Provide documentation, reporting, and recommendations for improving identity governance processes
• Support network and systems security projects as needed

• Minimum of 3 years’ experience in general Information Technology, ideally in a healthcare setting
• Strong knowledge of IAM concepts including SSO, MFA, RBAC, and identity governance
• Experience with SailPoint Identity Now (cloud-based) and Identity
  
  IQ (on‑premise) platforms
• Proficiency in managing SailPoint connectors and data integration workflows
• Hands‑on experience with user lifecycle management, role mining, and identity provisioning
• Solid understanding of access reviews, certification campaigns, and compliance requirements
• Familiarity with privileged access management (PAM) principles and integration
• Strong problem‑solving, analytical, and communication skills
• Experience supporting secure IT operations in healthcare or regulated environments

• Experience working with healthcare IT security standards (e.g., HIPAA)
• Familiarity with scripting or programming for identity automation tasks
• Knowledge of broader Information Security concepts including incident response and network security
• Certification in IAM or cybersecurity (e.g., Certified Identity and Access Manager (CIAM), CISSP, etc.)

[Specify if required or preferred: CIAM, CISSP, or related security certification]