Information Technology Architect; Enterprise Resource Planning & Middleware

Overview

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Performs as a technical leader of application system development, network infrastructure or enhancement projects and/or multiple application support teams, which may include various Metro Information Technology personnel, technical contractors, consultants or other internal or external entities.

This position will be the Technical Architect with backgrounds in ERP/HCM, Middleware, Business Intelligence and custom application development. This position will oversee complex technology projects and is expected to have hands-on experience. This position will interact and work with various Metro Information Technology personnel, technical contractors, consultants or other internal or external entities.

Recruitment Timelines
:
Interviews are projected to be scheduled for the week of February 16
, 2026
. These dates are subject to change. We encourage you to monitor your  profile and emails for the latest updates.

• Leads system development life cycle or network infrastructure life cycle
• Defines, implements, documents and performs tests on security controls in complex applications and infrastructure environments
• Maintains the sensitivity and confidentiality of data and systems architecture environment
• Implements innovative solutions utilizing emerging technologies
• Translates business needs into technical solutions that will improve service quality and efficiency while meeting business objectives
• Creates technical designs based on functional specifications
• Provides technical assistance and performs end user troubleshooting for bug fixes and technological enhancements
• Supports integrations between various IT platforms and enterprise architecture
• Leads technical personnel and ensures that required reports and documents produced are accurate and reliable
• Oversees software development and enhancement, and provides production support for business application systems on behalf of client departments
• Maintains responsibility for analysis, design and implementation of projects as assigned, including complex and highly specialized applications
• Conducts the most complex programming, system analysis, and design of highly-complex systems using information system development methodology in a multi-platform infrastructure and environment
• Recommends approval of system designs and interacts with user managers and department users; diagnoses and resolves system problems involving programming logic, interoperability between several technical components, and client interface
• Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolution
• Leads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
• Participates in the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software
• Develops software and hardware specifications and standards
• Leads the department's information security, disaster recovery, and safety programs

• This classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.*

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

• Bachelor's Degree in Computer Science, Business Information System Technology, Computer Engineering, Business Administration, or a related field;
  Master’s Degree in a related field preferred

• Six years of relevant experience or three years of relevant supervisory-level experience in designing, implementing and maintaining an enterprise-wide system

• Certification in Microsoft/Azure, Oracle, Amazon AWS and Sales Force preferred

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

• Experience serving as a technical architect for enterprise-wide ERP and HCM systems within a large, complex organization, including system configuration, security architecture, data integration, and support of…