Senior Information Technology Specialist, Isd; Source-To- Transformation​/Eprocurement

TYPE OF RECRUITMENT
: OPEN COMPETITIVE - EMERGENCY APPOINTMENT

APPLICATION FILING PERIOD
:
Applications will be accepted from July 2, 2025 at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

EXAM NUMBER
: W2572K-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand its response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Internal Services Department is seeking qualified candidates to fill emergency Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement) vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Information Technology Specialist, ISD.

The Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement) will manage technical support for Los Angeles County’s new enterprise e-procurement system. This role involves close collaboration with executives and key stakeholders across County departments to develop project plans and ensure successful implementation. The system aims to optimize the Source-To-Pay process, enhancing efficiency and effectiveness while enabling large-scale transformation in a highly matrixed organization of over 40 County departments, with a combined annual spend exceeding $10 billion.

Success in this position requires a strategic systems mindset, strong leadership and project management skills, and demonstrated expertise in current industry technologies that will form the foundation of the new system.

Key responsibilities include:

• Acts as a senior technology consultant and liaison to departmental project teams, customer management, and contractors in a highly specialized field of information technology systems design and development, and implementation with an emphasis on the County's enterprise eProcurement System.

• Leads the eProcurement Division's technical resources and provides direction on workload and assignments of team members, including information technology specialists, information technology analysts, application developers and technicians, and contractor personnel.

• Leads multiple work streams of technical resources for all project phases of the new system including design, development, implementation, and post‑implementation support.

• Identifies technical requirements derived from business requirements, functional designs, process designs (including scenario design and flow mapping), prototyping, testing, training, and ongoing support models and procedures.

• Serves as single‑threaded owner accountable for the technical deliverables that comprise the Source‑To‑Pay transformation and implementation.

• Provides final review and approval for the Source‑To‑Pay system project contractor technical deliverables.

• Designs service delivery models and performance frameworks to enhance responsiveness and efficiency, including collaborating with stakeholders to define technical support requirements, ensuring alignment and seamless service integration and driving excellence and quality, and fostering positive customer experiences.

• Develops and implements operating plans, data reporting structures, and appropriate Key Performance Indicators (KPIs) to measure effectiveness of technical support.

• Focuses on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved…