Site Reliability Engineer

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthroughs in public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

We deploy and run Open Stack, Kubernetes, storage solutions, and open source applications, applying Dev Ops practices. The role involves the entire stack, from bare‑metal networking and kernel up to Kubernetes and open source applications. You will work with Python, Linux, networking, and cloud technologies. Automation is approached as a software engineering problem, driven by metrics and code.

• Operate and maintain private cloud, Kubernetes clusters, and open source applications for customers.
• Identify, investigate, and resolve incidents, monitor and observe applications, anticipate potential issues.
• Apply Dev Ops practices, including CI/CD, infrastructure as code, and automated testing.
• Train and onboard team members on core technologies such as Open Stack, Kubernetes, security standards, Kubeflow, Kafka, Open Search, and databases.

• Degree in software engineering or computer science.
• Python software development experience.
• Operational experience in Linux environments.
• Experience with Kubernetes deployment or operations.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Ability to travel internationally twice a year for company events up to two weeks long.

• Familiarity with Open Stack deployment or operations.
• Familiarity with public cloud deployment or operations.
• Familiarity with private cloud management.

• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Every six months compensation review and annual bonuses.
• Recognition rewards, annual holiday leave, maternity and paternity leave.
• Employee Assistance Programs and opportunity to travel to meet colleagues.
• Priority Pass and travel upgrades for long-haul company events.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.