Video Operations Specialist

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation. Visit  for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Global Media Operations team under the Operations & Technology division is looking for a highly organized, extremely focused, and process-oriented Video Operations Specialist. The ideal candidate will execute short-form video content within a fast-paced and challenging environment supporting a growing portfolio of programming on Peacock, Sky Showtime, and NBC apps, as well as third-party providers and social media platforms.

You’ll be responsible for ensuring video content is successfully acquired, prepared, and syndicated to on-domain and off-domain platforms within our video content supply chain - confirming hundreds of on-demand clips, highlights, and trailers are successfully provisioned and published to our platforms. You’ll also be relied upon to help triage technical issues that arise during publishing and to collaborate with operational incident management teams to address them as needed.

To excel in this role, you’ll need to continuously manage incoming content requests and stay organized in processing high volumes of video deliveries. This commitment to timely program availability is critical to the promotion of our content and plays an integral role in our success within the competitive streaming marketplace.

• Gather, ingest and publish short-form video assets for distribution to various platforms including Peacock, Sky Showtime, NBC, You Tube, Roku, Amazon, etc.
• Provide QC support of assets to verify playback across platforms
• Collaborate with internal and external teams on mission critical deadlines for asset delivery ensuring content falls in line with stakeholder needs and requests
• Track incoming volume of video assets, validate metadata integrity and input into internal data systems
• Assist with developing best practices to streamline workflows that ensure assets meet the required delivery specs
• Perform audits across all systems to maintain data integrity and support Video Operations leads
• Troubleshoot and measure enhancements/bugs within Video Operations Airtable bases
• Assist in onboarding new stakeholders and documenting guidelines

• Bachelor's degree, accredited program certification, or equivalent work experience
• 3+ years of entertainment industry or digital media experience
• Digital video file formats, encoding specifications, publishing workflows, governmental compliance standards and troubleshooting techniques
• Content management systems trafficking high volume, time sensitive media assets for multi-platform syndication
• Working knowledge with content management systems used for multi-platform syndication
• General understanding of data transfer protocols, workflows, and methods. Aspera, Signiant, HTTP, etc.
• Familiarity…