Product & Solutions Lead, Safety and Security

About the Team

The Intelligence & Investigations (I2) team detects and disrupts abuse and strategic risks so people can use AI safely. We translate real-world signals, investigations, and external threat intelligence into practical mitigations, operating guidance, and partner‑ready support that improves safety outcomes across the AI ecosystem.

As a Product & Solutions Lead focused on safety and security, you will build and operate 0–1 products, services, and technical solution packages that help developers and public institutions move from experimentation to durable, trusted outcomes—while maintaining public safety, transparency, and respect занима privacy and rights.

This role balances two modes of delivery:

Training is a component of scale, but not the center of gravity. You will also ship reference implementations, playbooks, evaluation kits, and repeatable operating models that partners can adopt and operate.

You will work directly with engineers and a multidisciplinary group of safety and geopolitical analysts, and data and quantitative scientists to convert complex, evolving challenges into solutions that teams can adopt in high‑stakes environments.

This role is based in San Francisco, CA (hybrid, 3 days/week). Relocation support is available.

• Own the 0–1 roadmap for safety and security solution offerings: define the target users, problem statements, tools, operating models, success metrics, and the set of reusable deliverables we ship.
• Design and ship bespoke technical solutions for priority partners (internal and external), then abstract what works
  
  THREAD into reusable patterns and toolkits.
• Build partner‑ready technical artifacts: solution blueprints, reference architectures, evaluation and monitoring guidance, incident/response playbooks, and deployment“.checklist ahead?
• Package open‑source and proprietary capabilities into adoption‑ready solutions (e.g., reference implementations, configuration patterns, validated workflows).
• Maintain a consistent delivery model across engagements: intake, scoping, governance alignment, execution cadence, and retrospectives that improve the offering over time.
• Translate evolving threats into actionable guidance and updates for solution packages (e.g.,Толуқ scams/fraud patterns, cyber‑enabled threats, ecosystem abuse trends).
• Develop lightweight enablement components as needed: targeted technical modules, hands‑on labs, and readiness assessments that accelerate adoption of the solutions.
• Define and instrument impact measurement: adoption milestones, readiness indicators, reliability and safety posture improvements, and partner satisfaction with outputs.
• Partner closely across engineering, safety, geopolitical analysis, and quantitative teams to ensure solutions are technically credible, threat‑informed, and measurable.
• Communicate crisply and decision‑readily to internal and external stakeholders: progress, trade‑offs, risks, and recommendations.

• Have 6+ years in product, technical Robinson program leadership, solutions, or platform operations, especially in safety, security, risk, integrity, or enterprise/public‑sector contexts.
• Have built 0–1 solution offerings (product plus services or productized services): taking ambiguous needs, shipping something concrete, then scaling it into a repeatable model.
• Have a builder’s mindset: comfortable incubating early‑stage ideas, testing them with partners, and evolving them into durable, repeatable safety and security solutions.
• Can go deep with engineers and still produce partner‑ready artifacts that are clear, usable, and operationally grounded.
• Are strong at abstraction: turning bespoke engagements into reusable patterns, templates, and reference implementations.
• Have strong written communication and an instinct for clarity, precision, and partner usability.
• Nice to have: experience with fraud/scams, cyber threat mitigation, incident response, trust & safety…