Knowledge Coordinator

Job Description

About L.EK. Consulting: L.E.K. Consulting is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact. We are uncompromising in our approach to helping clients consistently make better decisions, deliver improved business performance and generate greater shareholder returns. The firm advises and supports global companies that are leaders in their industries — including the largest private and public sector organizations, private equity firms and emerging entrepreneurial businesses.

Founded more than 40 years ago, L.E.K. employs more than 2,300 professionals across the Americas, Asia-Pacific and Europe. For more information, go to

Knowledge Management (KM) is one of four key pillars to the Solutions Team at L.E.K. Consulting, alongside Data & Analytics, Market Insights, and Information & Research Center. The Solutions team works together to support and enable our consulting team members to generate best‑in‑class insights for our clients. Knowledge Management is critical to capturing the best of our consulting staff’s individual and collective expertise to make it available to the broader firm.

KM is focused on developing and distributing insights and frameworks for our consulting team members to leverage on casework and business development, enabling consulting teams to utilize best‑in‑class insights, approaches, and be more efficient in their work.

The Knowledge Coordinator plays a key role in supporting the firm’s ability to deliver outstanding results for our clients. Knowledge Management (KM) is critical to capture the best of our consulting staff’s individual and collective expertise and to make it available to the broader firm. The KM Coordinator will work closely with members of the KM team as well as the sector leaders and strategy personnel to help package, develop and deliver intellectual property (IP) content, which will have a direct impact on the sales, marketing, and delivery capability of the firm.

• Coordinate across KM team and Strategy and Ops personnel to identify sector knowledge priorities and work as a team to capture and codify materials
• Identify and capture key information from case team efforts including industry insights, strategic and analytic frameworks, case examples, tools and templates
• Deliver value‑added high‑touch support to case teams by providing guidance to curate best‑in‑class content and equipping case teams with relevant expertise and resource recommendations
• Research and provide insights around relevant knowledge resources to answer business questions posed by case teams
• Capture and process knowledge onto our global practice areas sites on the L.E.K. intranet ensuring most recent tools, templates, insights, metadata, and knowledge assets are represented and shared; identify content gaps
• Harness the capabilities of AI to extract greater insight and value from firm knowledge assets
• Consult with case teams on best practice IP and frameworks at case start
• Help develop credentials/materials on key topics across the sector to support client development and sales & marketing efforts
• Boost awareness of KM tools and resources and help staff understand knowledge sharing expectations and policies
• Act as a champion for KM and promote continued enhancements in process, content, and IP best practices across the firm, as well as serving as a thought leader in developing content and data for AI tools
• Collaborate with other Core Services teams to collectively provide case teams with a consolidated view of our case delivery resources
• Track data and metrics around IP development and other KM activities
• Create and package content and insights in a manner consistent with L.E.K.’s standards

• Bachelor’s degree required with strong academic credentials
• 1+ years of experience, ideally in the professional services environment
• Healthcare sector related experience a plus
• Interest/experience in knowledge management
• Demonstrated strategic thinker with a bias for action
• Self‑starting, comfortable working…