Field Technician​/Developer

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At Vision IT, we put people first—our employees, their families, and our customers. We are seeking a technically proficient, customer-focused IT professional to support mission‑critical systems and develop modern collaboration and automation solutions using Microsoft SharePoint and Power Platform.

• Provide on‑site and remote technical support for end‑user devices, including setup, installation, configuration, connectivity, troubleshooting, and resolution.
• Support secure access to enterprise systems, including networks, shared drives, printers, and collaboration tools.
• Respond to incidents and service requests in accordance with Service Level Objectives (SLOs).
• Deliver after‑hours support as needed to resolve critical issues.
• Manage and track IT assets, including desktops, laptops, tablets, mobile devices, monitors, printers, and peripherals.
• Monitor device performance and ensure compliance with security baselines and IT policies.
• Document system configurations, access controls, and maintenance activities to support audits and compliance.

• Design, develop, and maintain custom business applications using Microsoft Power Apps (Canvas and Model‑Driven).
• Create and manage SharePoint Online sites, lists, libraries, permissions, and workflows.
• Build and maintain Power Automate flows to streamline and automate business processes.
• Develop custom SharePoint solutions using SPFx, Power Shell, REST APIs, and JSON‑based integrations.
• Integrate Microsoft 365 services (Teams, Outlook, Excel) and third‑party APIs into solutions.
• Troubleshoot and resolve issues related to Power Apps, Power Automate flows, RPA bots, and data integrations.
• Optimize application performance, security, and usability following Power Platform best practices.
• Maintain detailed technical documentation for applications, workflows, and configurations.
• Monitor application analytics and performance metrics, recommending improvements as needed.
• Contribute to Power Platform governance, including environment strategy and Data Loss Prevention (DLP) policies.

• Work closely with stakeholders to gather requirements and translate business needs into technical solutions.
• Serve as a liaison between IT teams, leadership, and end users to ensure smooth operations and solution adoption.
• Provide training and end‑user support to drive adoption and effective use of developed applications.
• Participate in technical planning sessions and contribute to continuous improvement initiatives.

• 5+ years of experience in desktop support, field services, system administration, or application support.
• 2–5 years of professional experience with Microsoft Power Platform and SharePoint development.
• Strong proficiency in Windows OS, hardware/software troubleshooting, and peripheral connectivity.
• Hands‑on experience with Power Apps, Power Automate, SharePoint Online, and Microsoft 365.
• Knowledge of data formats and integrations (e.g., JSON, REST APIs).
• Strong understanding of DoD security policies, IT compliance requirements, and secure system operations.
• Excellent problem‑solving, analytical, communication, and interpersonal skills.
• Ability to manage multiple projects, meet deadlines, and perform effectively under pressure.
• Professional demeanor suitable for supporting senior leadership and sensitive systems.

• CompTIA Security+ or equivalent.

• ITIL Foundation.
• Microsoft or Apple certifications.
• Power Platform or SharePoint certifications.
• Active Secret clearance required.
• TS/SCI may be required depending on assignment.

Vision IT is committed to a People First culture rooted in integrity, compassion, and excellence. We empower our teams to deliver secure, innovative IT solutions that support critical missions.

• 401(k) with company match.
• Comprehensive medical insurance.
• Dental and vision coverage.
• Paid Time Off (PTO).
• Short‑ and long‑term disability insurance.
• Life & AD&D insurance.
• Supplemental benefits (critical illness, accident, hospital care).

Vision IT is an equal‑opportunity employer and is committed to diversity, equity, and inclusion in the workplace.