Technical Project Manager

About Us

Charger Help! Inc., a California-based tech company, offers impactful solutions that power‑up the EV ecosystem by providing Reliability as a Service (RaaS), data‑driven insights via our EMPWR platform, and Learning & Development to prepare the next generation of EVSE technicians. We pride ourselves on being a trusted partner within our industry.

In the EVSE landscape, we’re not just solving a challenge; we’re driving the charge towards a sustainable future. Our mission is crystal clear: maximizing EV charging station uptime to unlock the full potential of mass EV adoption. Through innovation, integrity, and an unwavering commitment to quality and safety, we foster a culture of excellence and trust. If you join us you’ll be part of a dynamic team that’s leading EV reliability.

Together, we’re not just changing the industry; we’re helping shape the future of transportation and environmental sustainability.

We are seeking a Senior Technical Project Manager (TPM) to provide strategic and execution leadership for a complex, multi‑disciplinary engineering engagement focused on EV charging infrastructure diagnostics, error‑code standardization, standards validation, DFMEA analysis, and development of a sharable EVSE Diagnostic Trouble Code (DTC) framework.

This role carries full accountability for SOW execution, serving as the senior point of authority for scope, schedule, technical coordination, data governance, compliance, risk management, and executive communication. The Senior TPM will operate as a trusted partner to engineering and standards stakeholders, ensuring delivery of a technically rigorous, evidence‑based diagnostic framework that supports long‑term product health and industry interoperability.

This position requires deep technical fluency, executive presence, and a proven ability to lead large, standards‑driven engineering programs with formal governance and high visibility.

• Own and deliver all SOW sections with senior‑level accountability, quality, and governance.
• Provide strategic oversight across technical, data, standards, and compliance work streams.
• Anticipate risks, resolve cross‑functional conflicts, and drive executive‑level decision‑making.
• Ensure alignment between engineering execution and long‑term product health and standards strategy.

• Establish and lead the overall program governance model, cadence, and reporting structure.
• Own the integrated master schedule, budget tracking, and delivery commitments.
• Serve as the escalation point for scope, schedule, technical, and compliance risks.
• Lead executive reviews, milestone gates, and formal approvals.

• Provide senior oversight across all technical domains, including:
  • Aggregated EVSE fault data analytics and normalization
  • Validation of IEC 61851‑23 pass/fail thresholds using real‑world evidence
  • Development of new, empirically derived pass/fail thresholds
  • DFMEA development and failure mode prioritization
  • EVSE DTC framework architecture aligned with SAE, ISO, and CHARIN standards
• Challenge assumptions, ensure technical rigor, and validate engineering conclusions.
• Ensure interoperability and scalability of the diagnostic framework.

• Act as the senior interface to partner engineering, research, and executive stakeholders.
• Influence alignment across organizations with differing priorities and constraints.
• Facilitate complex technical and strategic discussions to drive consensus and decisions.
• Represent the program in standards, diagnostics, and product health forums as needed.

• Define, enforce, and evolve RASIC ownership across all tasks and deliverables.
• Ensure accountability across engineering, data science, compliance, and validation teams.
• Resolve cross‑functional execution gaps and dependency risks.

• Set and enforce data governance standards across all deliverables.
• Ensure all data transfers meet contractual, security, and formatting requirements.
• Validate data traceability from raw field evidence…