Senior Site Reliability Engineer

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Legal Zoom is on a mission to help people navigate the legal system with confidence and clarity. A leader in online legal services for over 20 years, we combine technology, attorney‑led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem‑solvers, we can’t wait to meet you.

Legal Zoom is committed to a remote‑first work environment. Our Austin, Beaverton, Frisco, LA Metro, and SF Bay Area offices allow our Zoomers to collaborate with teammates and offer special onsite events, lunches, and more. While this position is remote, we encourage and at times, require in‑person collaboration at our offices.

We are looking for a skilled Site Reliability Engineer (SRE) to join our dynamic engineering team. As an SRE at Legal Zoom, you will play a critical role in ensuring the reliability and observability of our services. SREs design and develop bespoke tools and automation solutions that address specific needs within our engineering teams, enhancing efficiency and reducing manual effort. Beyond traditional SRE responsibilities, you will focus on enhancing Developer Experience (DevX) by building custom tools and solutions that streamline workflows and empower our development team.

• Work closely with developers to identify pain points in the development lifecycle; create and maintain internal platforms and services that improve code deployment, testing, and monitoring processes.
• Collaborate with engineers, product managers, and other stakeholders to build and maintain robust systems that support our growing user base.
• Coordinate with engineering teams to uphold service reliability by embracing tooling, automation, and observability solutions that support SLO adherence.
• Engineer and maintain scalable internal platforms and services that support our expanding Developer Experience ecosystem, with a focus on optimizing CI/CD pipelines, automated testing infrastructure, observability tooling, and monitoring systems.
• Design and build custom tools and automation solutions to eliminate manual operational tasks, reduce toil, and improve system reliability—tailoring each solution to the specific needs of the platform using appropriate languages and frameworks.
• Utilize tools like Terraform, CDK, or similar to manage and provision infrastructure, ensuring consistency and scalability across environments.
• Occasional travel may be required as needed.

• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• At least two years performing as a Site Reliability Engineer, Dev Ops, or support operation engineering role.
• Strong programming skills in languages such as Go, Typescript, or Java.
• Work experience preferred in one or more of the following technologies:
  Kubernetes, Argo, Github Actions.
• A strong passion for the developer experience and ensuring overall reliability, scalability, and performance of our services.
• Knowledge of monitoring and logging tools like Prometheus, Grafana, App Dynamics, New Relic, or Datadog.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and container orchestration tools like Kubernetes.
• Familiarity with CI/CD pipelines and tools such as Argo, Github Actions, Git Lab CI.
• Excellent problem‑solving skills and a proactive approach to identifying and addressing system issues.
• Experience working with agentic tooling (e.g., Cursor, Copilot).

Remote‑first company. National range: $125,200 - $185,400. Actual compensation depends on geographic location, experience, education, and business needs. In addition, annual bonus, incentive bonus, and/or restricted stock units may be provided. You will also receive a full range of medical, financial, and other benefits.

• Medical, Dental, Vision Insurance
• 401k with Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short‑Term/Long‑Term Disability Insurance
• Fertility
• Mental Health
• One Medical
• Fringe lifestyle benefits up to $250

Legal Zoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Legal Zoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Additionally, Legal Zoom is enrolled in the E‑Verify program. For additional information on E‑Verify, please visit Participation and Right to Work pages.