Associate Privacy Operations Analyst

Base pay range

$79,200 / yr – $122,400 / yr

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry‑leading, on‑demand production methodology, for a smarter, future‑ready industry.

SHEIN Global Security and Risk Management (GSRM) is a global security organization that oversees security infrastructure, risk management, data privacy, business fraud, governance, and regulatory compliance across SHEIN’s global footprint. In this role, you will design and implement solutions to enhance the efficiency and effectiveness of privacy operational processes. You will monitor and respond to privacy requests from various intake channels in our Global Privacy Operations Center (GPOC), ensuring all submitted privacy requests are properly verified, resolved, and escalated as appropriate.

The Analyst must have a fundamental understanding of global privacy principles and practical experience applying AI/ML solutions to meet compliance and operational requirements. This role requires effective collaboration with internal global security, privacy, data protection, engineering, and business stakeholders, and the ability to work efficiently in a high‑paced alert triage environment.

• Gather and document requirements to enhance efficiency of privacy operations processes
• Collaborate with regional and global privacy operations, engineering, compliance, and business functions to design and deliver technical solutions that meet compliance and operational requirements
• Proactively identify opportunities to streamline work processes and enhance operational tools for optimal efficiency
• Monitor, respond to and resolve privacy requests across various intake channels in accordance with defined SOPs
• Maintain response and resolution service levels and high availability to meet operational objectives

• Bachelor’s degree or higher in information systems, computer science, cybersecurity, or related field, or equivalent work experience (preferred)
• Process optimization experience through AI/ML, preferably in an e‑commerce and privacy context
• Knowledge of data privacy standards and regulations such as CPRA, GDPR, LGPD, ISO 27701
• Relevant privacy certifications (e.g., CIPT, CIPP/US, CIPP/E) highly desired
• Experience in a service desk or similar operational role desirable
• Strong analytical and problem‑solving skills
• Strong written and verbal communication skills; ability to translate complex technical issues to all personnel levels
• Detail oriented and highly organized, capable of thriving in a global, fast‑paced environment and prioritizing accordingly
• High level of personal integrity, with ability to handle confidential matters professionally and with appropriate judgment and maturity

• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company‑Paid Basic Life/AD&D insurance
• Company‑Paid Short‑Term and Long‑Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holiday and sick days
• Free weekly catered lunch
• Dog‑friendly office (available at select locations)
• Free gym access (available at select locations)
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop‑ups and other company events
• Complimentary daily office snacks and beverages

Pay Range: $79,200 USD – $122,400 USD