Senior Fraud Prevention Analyst - AXS

4 days ago Be among the first 25 applicants

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

AXS is seeking a Senior Fraud Prevention Analyst to join our team in Los Angeles, CA. This role will play a pivotal role in safeguarding AXS operations from fraudulent activities and ensuring the trust and security of customers. This senior-level position requires a deep understanding of fraud prevention strategies, data analysis, and the ability to design and implement effective measures to minimize chargebacks and negative customer impacts.

• Monitor and maintain comprehensive fraud and chargeback data to identify patterns, links, and emerging trends, with a focus on minimizing negative customer impacts.
• Create and test innovative fraud reduction strategies to proactively mitigate chargebacks and enhance our fraud prevention framework.
• Collaborate with the payment risk engine team to recommend rule changes that enhance fraud prevention while also analyzing the impact of these changes on conversion rates.
• Create data-driven reports that support the team's roadmap and assist in making informed business decisions.
• Recommend rule changes in payment risk engine and analyze impact on conversion.
• Work closely with third-party fraud prevention tools and services to implement and evaluate advanced fraud strategies, staying up-to-date with industry best practices.
• Serve as a Subject Matter Expert for the team, providing guidance, insights, and support to junior analysts to enhance their understanding of fraud prevention processes and methodologies.

• BA/BS Degree (4-year) Finance or related field
• 4-6 years related professional work experience (e.g. Decision scientist, risk management, data analyst, statistician, data scientist, FP&A, product/process manager)
• Experience working with data tools and visualization products (eg SQL, Tableau) preferred.
• Experience with 3rd Party fraud management software preferred.
• Excellent verbal and written communication skills.
• Process-oriented with great attention to detail.
• Demonstrate the ability to successfully work in a team and with stakeholders across an organization.
• Solid critical thinking and organizational skills.
• Strong communication skills, written and verbal.
• Proficient with Microsoft Office Suite (Outlook; Excel; Word).
• Strong data and analytical skills.
• Collaborates effectively in a team environment.
• Understanding of fraud prevention controls and monitoring systems.
• Able to work independently and complete duties and projects under minimal direct supervision.
• Proven ability to communicate the process and results of data analysis clearly.
• Proficiency in data analysis and visualization tools, such as Tableau or SQL.
• Proven ability to design and implement effective fraud reduction strategies.

$61,055.00 – $77,050

This position is eligible for a bonus under the current bonus plan requirements.

We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

• Employer does not offer work visa…