People & Culture Business Partner

Overview

We’re a mission-based company that invests in an inclusive culture so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you.

Work Location/ Schedule:

Hybrid, 3 days in our Los Angeles office

We’re looking for a People & Culture Business Partner to support our growing retail team. This is a high-impact, field-facing role that sits at the intersection of strategy and people. You’ll act as a true partner to our store leadership teams and a trusted advisor to business leaders, bringing a deep understanding of People best practices, team dynamics, and what it takes to scale people strategies in a fast-paced, high-growth retail environment.

You’ll report into the Director of People & Culture Business Partners and play a key role in helping to foster a strong, inclusive culture where every retail employee can do their best work, feel supported, and grow.

• Partner with District Managers and Store Leaders to support 200+ retail employees across North America.
• Provide day-to-day People support, coaching, and partnership to retail leaders, ensuring alignment with our values, culture, and goals.
• Lead employee relations and investigations, promoting strong team morale and a positive, inclusive environment.
  Support recruiting, onboarding, and offboarding to ensure we attract, develop, and retain top retail talent.
• Manage accommodations, leaves, and workers comp with care and compliance.
  Partner with Legal and People Ops to ensure consistency in labor law, policy, and HR operations.
• Analyze employee trends (attrition, engagement, performance) and turn insights into actionable strategies.
• Drive talent planning, succession, and org design initiatives to support growth and performance.
• Champion DEIB and act as a cultural ambassador, connecting store teams to our mission and values.
• Build strong, trusting relationships across Retail and the broader People team to drive engagement and business results.

• Professional HR experience is preferred. Consideration will also be given to candidates with relevant operations, service, or retail experience.
• Deep understanding of the realities of retail: you get how fast-paced it is, and you’re proactive, responsive, and thoughtful in your approach
• Exceptional communicator, collaborator, and relationship-builder – you know how to meet leaders and employees where they are
• Highly organized and able to juggle competing priorities across a large, distributed population
• Comfortable navigating complex employee relations issues with discretion, empathy, and a strong grounding in employment law and HR best practices
• Analytical mindset: you use data to influence, tell stories, and drive better decision-making
• Passionate about sustainability, people, and making the workplace better every day

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $100,000 - $120,000 + 10% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Eligible employees get employer-sponsored private medical, dental, and vision insurance, commuter benefits, and competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. We offer retirement planning support for eligible employees. You’ll also have access to fertility care support and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. We offer a clothing discount, culture events, and Volunteering Time Off, plus opportunities to collaborate with teams worldwide.

EEO and Accommodations Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.