Conference Services Manager

Overview

Job Summary: The Conference Services Manager is responsible for coordinating and executing all aspects of Group conferences, meetings, and events hosted at the hotel. Once Group contracts have been fully executed, the CSM will then work closely with clients, hotel staff, and vendors to ensure the seamless execution of events while maintaining high standards of service and hospitality.

• Serve as the liaison between Accounting, Reservations, Front Desk, Banquets, and all other Operations teams to ensure good communication and overall execution of Group events.
• Create BEOs and Recaps/Resumes for groups.
• Onsite management of all aspects of service execution related to Group events.

Menu customization, group guest room pick up management, checking for billing accuracy, vendor management, audio/visual management, and overall quality assurance.

Minimum 3 years of experience in hotel Conference Services/Catering/Sales. Proficiency with Delphi, Opera/hotel PMS, Cvent Event Diagramming, Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organization and time management skills; detail-oriented professional with solid multi-tasking ability.

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance (Medical/Dental/Vision)
• Paid Holidays
• Life insurance
• Long-term disability
• Paid time off
• Parental leave

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Salary Range: $77,000 - $89,000 annually (based on experience)

Schedule: Monday - Friday (Weekends as needed)

Compensation: $77,000-$77,000 per year