Assistant Director of Food and Beverage - InterContinental Los Angeles

About Us

Do you see yourself as an Assistant Director of Food & Beverage
? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Inter Continental Los Angeles Downtown is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown’s historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States’ second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.

As an Assistant Director of Food and Beverage you will work alongside the Director of Food and Beverage in overseeing the daily operations and overall performance of food and beverage outlets within the hotel, including restaurants, bars, lounges, minibar, in-room dining, and any seasonal or pop-up venues. Adherence to established policies, standards and procedures is required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations, while meeting/exceeding financial goals.

This leader ensures the delivery of exceptional service, consistent brand standards, operational excellence, and financial performance; and always follows government regulations concerning health, safety or other requirements. The Assistant Director of Food and Beverage will coordinate with the Director of Food and Beverage to achieve improved operations, overcome deficiencies, and institute necessary changes to maintain superior products and services. This Assistant Director of Food and Beverage will collaborate with cross functional teams to create memorable experiences and innovative programming that drive guest satisfaction and profitability.

This is a highly visible, hands‑on role requiring a dynamic leader with a passion for hospitality, strong business acumen, and a proven ability to lead and develop teams.

• Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance.
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.
• Recommend or initiate any HR elated actions where needed.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Be a champion of the mission, culture and IHG Winning Ways
• Effectively manage and minimize meal penalties
• Establish a strong leadership position throughout the hotel
• Responsible for all hotel operations related issues
• Be a curious seeker of improved processes and greater efficiencies
• Be a “go to” leader
• Manage Food and Beverage projects
• Develop and uphold service and product standards
• Be a creative problem solver

• Interact with guests and outside contacts including, current and potential clients, government officials, travel industry representatives, suppliers, competitors’ local community members
• Make sure the hotel delivers…