Housekeeping Night Cleaner

Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.

Responsibilities:

To ensure that all lobby space is cleaned and maintained to Loews Hotels standards and all guests are welcomed in a friendly and courteous manner. Responsibilities include cleaning and maintaining public areas and Back of the House team member areas to Loews Hotels standards, including floor care of the above-mentioned areas.

Job Specifics:

* Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department.

* Applies excellent guest relations skills when interacting with guests.

* Consistently maintains a positive attitude that ensures the best guest experience.

* Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect.

* Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business.

* Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities.

* Performs all duties in a timely and professional manner.

* Applies teamwork skills at all times.

* Gives recognition to repeat guests.

* Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows.

* Cleans and dusts lobby areas.

* Cleans and restocks all assigned restrooms.

* Removes trash from all assigned areas.

* Turns lost and found items into security in accordance with hotel standards.

* Cleans and sanitizes assigned public and back of the house areas.

* Assists with general cleaning of guestrooms.

* Assist with any guest request.

* Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners.

* Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces.

* Transfers and stocks all supplies from receiving as directed.

* Ensures that the Housekeeping storeroom is neat, organized, and secure.

* Properly uses and maintains equipment and supplies.

* Maintains excellent condition of grounds, floors, carpets, etc.

* Cleans ashtrays and ash urns.

* Cleans elevator foyers.

* Cleans elevator doors.

* Cleans elevator tracks.

* Washes doors.

* Cleans windows.

* Cleans and mops stairwells.

* Cleans handrails.

* Sweeps and mops hallways.

* Wax and buff floors.

* Cleans sports on walls.

* Cleans spots on carpets.

* Cleans offices as scheduled.

* Cleans Front Desk and back-office area.

* Cleans back of the house windows as needed.

* Attends all department meetings as scheduled.

* Fills room attendant bottles with chemicals according to department guidelines.

* Cleans service landings.

* Completes in a timely manner all daily cleaning items for the specific public area assigned.

* Takes trash to the compactor at the end of the day.

* Performs as Restroom Attendant for special events, when required.

* Performs as Room Attendant if required, on an emergency basis.

* Demonstrates ability to provide coverage in related departments as directed.

* Special projects and other duties as assigned.

General

* Promotes and applies teamwork skills at all times.

* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.

* Is polite, friendly, and helpful to guests, management and fellow employees.

* Executes emergency procedures in accordance with hotel standards.

* Complies with required safety regulations and procedures.

* Attends appropriate hotel meetings and training sessions.

* Maintains cleanliness and excellent condition of equipment and work area.

* Complies with hotel standards, policies and rules.

* Recycles whenever possible.

* Remains current with hotel information and changes.

* Complies with hotel uniform and grooming standards.

Qualifications:

* Basic English language skills.

* Able to push, stand, stoop, bend d lift items weighing up to 25 pounds repetitively during entire shift.

* Able to work a flexible schedule, including weekends and holidays.

* Reliable transportation.

The wage for this position is $28.39.