Patient Access Representative

Experience and qualifications

• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions

• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

E-mail: vishakha

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit