Case Manager; Family Specialist

Overview

California Institute of Health & Social Services (CIHSS) is seeking an experienced Case Manager (Family Home Specialist) to oversee compliance and quality care for neurodivergent adults in family home settings. This is a compliance-focused role requiring significant fieldwork, documentation expertise, and regulatory knowledge.

• Conduct bi-monthly face-to-face home visits to assess health, safety, and HCBS compliance.
• Develop and submit individualized service plans (ISPs), monthly reports, and clinical documentation.
• Coordinate care and resources for assigned clients.
• Provide crisis-response support and initiate SIR reporting per Title 17 protocols.
• Ensure compliance with Title 17 regulations and HCBS-Final Rule standards.
• Maintain accurate data entry in the Therap platform.

• Bachelor’s degree in psychology, social work, health services, or a related field.
• 2-4 years of experience in developmental services case management.
• Applied knowledge of Title 17 guidelines and HCBS-Final Rule compliance.
• Valid California driver’s license, clean driving record, and a reliable personal vehicle for frequent field visits.
• Strong written and verbal communication skills.
• First Aid/CPR certification (attainable within 10 days of hire).

This is a field-based role involving frequent driving across Los Angeles County. We offer a flexible schedule and a comprehensive benefits package for employees working at least 30 hours per week, including:

• Health, Dental, Vision and Life insurance (Cal Choice and Guardian).
• 13 paid holidays plus 2 special event days.
• Accrued vacation and sick leave.
• 401(k) retirement plan and mileage reimbursement.
• Legal Shield and professional development opportunities.

Candidates must pass a state-mandated background screening (DOJ fingerprinting), a health screening, and a TB test. Proof of auto insurance is also required.

CIHSS is an equal opportunity employer committed to diversity and inclusion. We look forward to hearing from you.