SUD Counselor​/Case Worker

Job Title

Counselor / Case Worker - Substance Use Disorder Treatment

CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. Since 1971, we have been committed to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from addiction.

As a nonprofit organization, CRI-Help offers full-time employees the opportunity to pursue Public Service Loan Forgiveness (PSLF). Our benefits package includes a 100% employer-paid Platinum medical plan with a $0 deductible, additional percentage coverage for dependents, a 401(k) with a 4% match, and 12 paid holidays per year. The organization operates 24/7, so not all employees may take all holidays off but will be paid for holidays in addition to hours worked.

We recently opened a new facility in Lincoln Heights (2025) and are still hiring for all roles. For current openings at all sites, please refer to

• Keep a schedule of regular counseling appointments with clients and be available for non-scheduled counseling or crisis counseling when needed.
• Complete bio-psycho-social assessments for each client. From the assessment, develop a treatment plan with goals and objectives. Through progress notes and other documentation, show progress toward achievement of goals.
• Attend weekly Case Conferences to discuss clients’ progress in relation to their treatment plans. Identify problems or achievements through staff discussion.
• Attend weekly meetings with the treatment team, focusing on continued training regarding CRI-Help systems, procedures, and policies.
• Act as a liaison between clients and other service agencies involved in treatment (e.g., Probation, Parole, DPSS, EDD, DVR), along with referring case managers and insurance providers.
• Make occasional court appearances.
• Attend, and actively participate in, monthly in-service training sessions.
• Facilitate groups and educational classes as assigned by the Director of Clinical Operations.
• Provide each client with an individualized Continuing Care Plan.
• Complete all necessary documentation in a timely manner (e.g., P.O. reports, progress notes, discharge summaries, aftercare plans).
• Provide family support and education through conjoint sessions as well as family groups.
• Interface with all staff regarding client treatment issues.
• Participate in fundraising events and other activities as directed by the Director of Clinical Operations.
• Perform other duties as assigned.

• Identify patterns common to the population served.
• Document client activities and carry out written assignments; communicate effectively both orally and in writing.
• Understanding of Narcotics Anonymous and/or Alcoholics Anonymous programs (the Twelve Steps).
• Ability to establish a genuine therapeutic relationship with clients.
• Knowledge of counseling techniques to educate, elicit feelings, facilitate self-understanding, and motivate the client.
• Ability to act as Case Manager, coordinating a continuum of treatment and/or services for clients.

• Position requires registration or certification with CADTP, CAADE, or CCAPP, or a master’s level BBS registration.

• Must have experience working in SUD treatment.
• Must have working knowledge of the 12 Steps of NA and AA.

• Frequently remain in stationary positions, or alternate between standing and sitting for prolonged periods.
• Occasionally crouching below the waist and reaching above the shoulders.
• Occasionally lifting and/or moving objects up to 20 lbs.

• Must be willing to undergo random drug screenings.

• Clinical Program Manager

• Full-Time, In-Person, Non-Exempt

• $24 - $31 / Hour

• 100% Paid Blue Shield Trio Plan Medical Insurance Option
• 80% Paid Blue Shield Access+ Plan Medical Insurance Option
• 80% Paid Kaiser Medical Insurance Option
• 40% Dependent Coverage on Medical Insurance Plan
• 80% Paid Dental Insurance
• Vision Insurance
• Paid time off (10 Sick Days, 12 Holidays, Paid Vacation)
• Educational Assistance / Tuition Reimbursement
• 401(k) 4% Employer Match
• 100% Paid $25,000 Life Insurance Plan