Lead Care Manager, MHS

Join us e’s Family Services:
Making a Difference in Families' Lives

About Us:
St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Lead Care Manager to join our team and be a vital part of this mission.

• Making a Difference:
  Every day, you ll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
• Collaborative Environment:
  Join a passionate team dedicated to our mission, where your insights and expertise are valued.
• Professional Growth:
  We support your career development and offer training to help you grow.
• Community Impact:
  Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility:
  We offer hybrid schedules for many roles and a 9/80 work schedule.

• Pay Rate: $23.00/hourly
• Paid Time Off: 10 paid holidays, and a generous PTO policy
• Employee Assistance Program (EAP)
• Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
• Dental, and Vision Insurance, Pet Insurance
• Chiropractic and Acupuncture services, 20+ visits per year
• Disability Insurance
• 403(b) Retirement Plan
• 403(b) Company Match
• Flexible Spending Accounts (FSA)
• And more!

Compensation: In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Mental Health Services
:
Services range from Prevention and Early Intervention (PEI) services to Full Service Partnership (FSP). Services include individual, family, and group therapy; play therapy; therapeutic rehabilitation services; targeted case management; psychiatric assessment and medication management support services; and parent education and partnering.

Under the direction of the Assistant Director, the Lead Care Manager (LCM) provides direct service, as well as coordinates care management and functions as a part of a "Care Team" for the Enhanced Care Management Program (ECM). The LCM oversees specific cases, coordinates health care benefits, provides education and facilitates client access to care in a timely and cost-effective manner. The LCM collaborates and communicates with clients, caregivers/family support persons, and other providers to promote wellness, recovery, independence, resilience, and empowerment, while ensuring access to appropriate services and maximizing client benefit.

The LCM also serves as an advocate for clients, an active client of the interdisciplinary team, a liaison with other programs and external health and social service providers in the community.

• Schedule:
  
  Monday - Thursday from 9:30am to 7:00pm, with every other Friday off 9:30am to 6:00pm
• Location:
  
  155 N. Occidental Blvd, Los Angeles, CA 90026

• Assess client needs in the areas of physical health; mental health; SUD; oral health; trauma-informed care; social supports; housing; vocational/employment; wellness; and referral and linkage to community-based services and supports.
• Oversees the development and implementation of the Individual Care Plan/Health Action Plan
• Offer services where the client lives, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services.
• Connect clients to other social services and supports that are needed (e.g., community support group).
• Conduct outreach and engagement activities to facilitate linkage to the ECM program. Outreach and Engagement consists of phone calls, mailed information, and field visits.
• Accompany clients to office visits, as needed and appropriate.

• High school graduate or GED required.
• Experience with usage of EMR/EHRs/Care Management software.
• At least 3 years of relevant work experience.
• Prior experience as a Community Health Worker, Peer Support Specialist, Medical Assistant or similar role a plus.
• Bilingual skills in Spanish, required

St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!