GSK External Affairs Community Liaison, California

Overview

ViiV Healthcare is a global specialty HIV company focused on researching and delivering new medicines for people living with, and at risk of, HIV. We are committed to education, treatment, and improving access to care, with a holistic approach to HIV through community programs. We are an equal opportunity employer committed to inclusion and diversity.

The External Affairs Community Liaison (EACL) is tasked with developing, reinforcing, and connecting robust networks within health organizations, HIV-centered agencies, and institutions of culture, art, faith, and education. These networks are essential for reaching individuals most impacted by HIV in their daily environments. The EACL will engage with community members, Allied Healthcare Professionals (AHCPs), thought leaders, and other key individuals within organizations that provide HIV-related services across the care continuum.

This field-based role covers the Los Angeles territory, including the following proximal areas:

• San Francisco
• Las Vegas
• Phoenix

This role provides the opportunity to lead key activities to progress your career. Responsibilities include the areas below:

Responsibilities

• AHCP Engagement & Market Impact
• Identify, prioritize, and cultivate a strong network inclusive of stakeholders and allied healthcare providers (AHCPs) to ensure people living with HIV (PLWH) and people needing HIV prevention remain engaged in and connected to HIV care.
• Strategically plan territory impact each semester using epidemiological, experiential, and demographic insights.
• Implement engagement strategies that drive solutions to facilitate care access and contribute to ending the HIV epidemic.
• Collaborate with AHCPs to understand evolving HIV priorities and provide relevant resources to address treatment gaps and barriers.
• Utilize approved resources to engage with AHCPs, providing educational materials to AHCPs, PLWH, and individuals seeking HIV prevention.
• Gather insights from AHCPs to identify high-impact engagement opportunities.
• Participate in and host community listening sessions to relay insights.

• Account Management & Field Performance
• Manage key accounts across the territory, including community-based organizations and HIV-focused agencies.
• Engage with grantees to understand the support needed to execute project plans on a quarterly basis.
• Develop account-level strategies to optimize organizational engagement in HIV educational messaging, offerings, and connections to treatment and care.
• Utilize multiple data analytics and business intelligence tools to track account performance and material utilization.
• Identify and support funding for activation plans for key stakeholder events each quarter.
• Collaborate cross-functionally with matrix partners to drive customer-centric engagement and enhance territory understanding.
• Deliver presentations (Immersive Learning Experiences) around key public/community health concepts to diverse audiences.

• Community & Stakeholder Collaboration
• Identify engagement opportunities at community events with AHCPs and other key stakeholders within the account.
• Maintain an understanding of grantee funding models impacting publicly and privately funded HIV programs.
• Meet all metric and programmatic goals for community performance and excellence.
• Leverage insights to refine strategic account planning and enhance execution effectiveness.

Basic Qualifications

• High School Diploma and 3+ years of experience in HIV community work or pharmaceutical company engagement or healthcare account management and/or public health,
• Experience with community health programs, health departments, outreach, or hospital settings around testing, treatment, prevention, linkage or relinkage to HIV care.
• Experience serving customers in a business environment or in a management capacity.
• Experience presenting health information to large audiences of AHCPs and/or patients.
• Experience interpreting and applying epidemiological data to HIV.
• Ability to travel domestically up to 50%, including overnight travel
• Valid Driver's License

Preferred Qualifications

• Bachelor's degree in Public Health, Healthcare Administration, Social Work, Business, or related field
• Strong writing, interpersonal, communication, and analytical skills.
• Proficiency in Spanish (speaking and reading).
• Familiarity or experience with ViiV programs, grants, or initiatives.
• Proficiency in data analytics and business performance tracking to monitor account success and treatment trends.
• Ability to develop and execute strategic engagement plans aligned with business objectives.
• Strong project management and cross-functional collaboration abilities.

Why Us?

ViiV is committed to leaving no person living with HIV behind and to inclusion and diversity in every aspect of our work. We offer employee benefits consistent with GSK practices where applicable.

Please note:

This description reflects the responsibilities and qualifications for the role and does not constitute a contract. Equal Opportunity Employer statement and adjustments process…