Front Office Admin Support - Digestive Diseases, Westwood

Overview

In this role you will provide administrative and patient care support to assigned clinic in the UCLA Westwood Gastroenterology clinic. Major duties include but not limited to:

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Register/Check-in patients by verifying patient demographic and insurance information.
• Update registration information in Care Connect.
• Confirm PCP, referring physician, preferred pharmacy, preferred form of communication and MyChart activation.
• Review patient referral forms and fill out intake information.

Salary Range: $26.49-$37.49/hourly

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology