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Health Communications

Senior Member Advocate: Care Navigation & Engagement

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: L.A. Care Health Plan
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Health Communications
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A public health organization in California is seeking a Customer Engagement and Experience Member Advocate III. This role advocates for members navigating health plan benefits and provides support for complex cases. The ideal candidate will have at least 5 years of experience in member services or healthcare navigation, demonstrating strong communication and problem-solving skills. This position plays a key role in increasing member satisfaction and access to care for vulnerable populations.

Comprehensive benefits offered including PTO and tuition reimbursement.
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Position Requirements
10+ Years work experience
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