Senior Account Manager, Hospital Sales

Overview

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Join us-Where your Career is a Force for Good!

Job Description:

What You Need to Know

The American Red Cross is seeking a dynamic and experienced Senior Account Manager-Easy Bay/Sacramento Area
, to lead strategic sales efforts within a high-value hospital territory. This role is responsible for managing key clinical and executive-level relationships across hospitals that utilize Red Cross blood products and services. With a focus on growth and retention, you will educate stakeholders on our offerings, negotiate contracts, and expand our footprint into new hospital systems.

This is a high-impact role ideal for professionals with a strong background in healthcare sales—particularly those with experience in pharmaceuticals, medical devices, or hospital systems—who are passionate about making a difference in patient care.

• Manage and grow a portfolio of hospital accounts, generating approximately $30M in revenue.
• Build and maintain strong relationships with clinical leaders and C-suite executives.
• Educate clients on Red Cross products, services, and value propositions.
• Identify and pursue new business opportunities within and beyond the current customer base.
• Lead contract negotiations and renewals to ensure long-term partnerships.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Provide guidance and support to volunteers as needed in support of hospital engagement.
• Travel to assigned hospitals and prospects at least 3 days per week.

• Bachelor's degree required; a background in science or healthcare is preferred.
• Minimum of 7 years of relevant experience, ideally in healthcare sales, clinical services, or a related field. Experience selling to hospitals, pharma, or medical device companies is highly desirable.

• Strong interpersonal and communication skills, with the ability to engage both clinical and executive audiences.
• Proven ability to absorb and communicate technical information effectively.
• Collaborative, analytical, and results-driven mindset.
• Advanced proficiency in Microsoft Office and CRM platforms, with demonstrated experience managing data, reporting, and insights.
• Comfortable working independently and as part of a team.
• Travel:
  Must have a valid driver's license and be willing to travel within the assigned territory (Easy Bay/Sacramento Area).
• Some overnight travel (up to 20%) is required.

The target compensation for this position is $118k, plus the ability to earn quarterly incentives. This position will work out of your home base location but will require regular in-person visits to hospital clients in the region:
Stockton, Sacramento, Concord, Davis, Manteca, Walnut Creek, San Ramon and surrounding areas.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:
  Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance:
  Short + Long Term
• Service Awards and recognition

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

This role is not eligible for relocation assistance.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.

Interested in volunteering? Visit redcross.org/volunteer today to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, please review the available resources for applicants.