Administrative Program Manager

Overview

Administrative Program Manager for Esperanza Community Housing Corporation. We are launching an innovative Community Public Health Teams (CPHT) Program to elevate public health infrastructure in underserved South LA neighborhoods. Promotores de Salud/Community Health Workers will conduct culturally-relevant health outreach, assess households, and provide health referrals to St. John’s Community Health (SJCH) and LA County Department of Public Health (LADPH) community health centers to improve health outcomes and healthcare accessibility.

The CPHT Administrative Program Manager will provide administrative oversight of the CPHT project, support the team in meeting program outcomes, manage the program’s finances and budget, and lead reporting and coordination with partners. The Manager will supervise a team of Promotores, collaborate with providers and care teams at SJCH and other centers, coordinate logistics, curricula, reporting, and data analysis, and serve as the primary administrative liaison to LADPH.

• CPHT Administration and Operations Management:
  Provide administrative oversight and coordination for the CPHT project, including staff management, finances, and budgets.
• Serve as the liaison to LADPH for administrative, coordination and reporting matters.
• CPHT Program Collaborative Leadership:
  Organize and implement Promotores trainings on data collection and storage.
• Meet bi-weekly with core Promotores to review caseloads and coordination with providers.
• Monitor caseloads of all Promotores, analyze reports, supervise client enrollment timelines, measure progress towards goals, and track Promotores’ support of clients.
• Integrate Promotores with care teams working in clinics.
• Coordinate with SJCH and/or care teams to create, review, and triage lists of asthma patients who need to engage with Promotores.
• Coordinate special community events such as health assessments, mobile dental clinics, flu clinics, COVID-19 updates, etc. as determined by Promotores, communities, and partners.
• Organizational Leadership:
  Participate in ongoing quality improvement activities within the program and organization.
• Write and submit grant reports.
• Conduct basic accounting for project expenses and program management.
• Coordinate with Esperanza’s Healthy Homes, Healthy Breathing and Management teams.

• Education:
  
  Bachelor’s degree in Public Health, Public Policy, Social Work, or a related field (or equivalent combination of education, training and experience).
• 1-3 years experience implementing public health or social service programs in underserved communities, preferably including administrative oversight, assessment and evaluation.
• 1-3 years experience with a non-profit or community-based organization.
• 1-3 years experience in project management or coordination.
• Bilingual (English/Spanish) strongly preferred.
• Excellent interpersonal, teamwork, detail-oriented, follow-through and verbal and written communication skills.
• Willingness to serve persons with limited access to healthcare and from different cultures.
• Understanding of healthcare and social service systems, including processes for enrolling in public benefits and knowledge of OSHA and HIPAA regulations.
• Knowledge of South LA community-based organizations and resources, particularly among refugee, immigrant, Black and Latino communities.
• Comfortable analyzing reports and using data to drive performance results.
• Ability to exercise judgment in the application of professional services.
• Familiarity with medical terminology preferred.
• Computer literacy and familiarity with MS Office, MS SharePoint, MS Teams, Zoom, Google Suite, and electronic medical records and statistical analysis software preferred.
• Valid California Driver’s License and proof of insurance if driving a personal vehicle.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Administrative Program Manager is a full-time, exempt position with an annual salary range of $70,000-$80,000. Salary is based on qualifications and experience. Esperanza Community Housing offers comprehensive benefits that include: 100% medical and dental, cash in lieu of medical and dental, unemployment, 401K with matching, group life, accidental death, long-term disability, and holiday/vacation/sick leave pay.

Please submit a resume, cover letter and three professional references to (Use the "Apply for this Job" box below). with a subject line:
Administrative Program Manager.

Esperanza Community Housing is an affirmative action, equal opportunity employer and encourages applications from all qualified candidates regardless of race, color, ethnicity, age, gender, sexual orientation, marital or parental status, religion, disability, or any other status protected by laws or regulations. We work to ensure fair treatment of applicants and employees and actively enforce zero tolerance policies against discrimination and harassment.