Patient Services Advocate III

Join to apply for the Patient Services Advocate III role at Alta Med Health Services
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The Patient Advocate Services III functions as an Alta Med ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Lead is a member of the health care team by assisting in the delivery of patient‑focused care by demonstrating excellent communication and problem‑solving skills.

Lastly, the Lead assists in achieving department goals and objectives by providing support and guidance to the PSA team as a mentor and trainer.

• High School diploma or equivalent required.
• Minimum of 1 year of experience required as a customer service agent, greeter, or receptionist; 2 years of experience preferred.
• Minimum 1 year of leadership experience preferred.
• Minimum 6 months of experience as a PSA or in an equivalent health care role required.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

$26.25 - $30.84 hourly

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. Alta Med is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Alta Med Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Alta Med Health Service Corp.

is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Entry level

Full‑time

Health Care Provider

Wellness and Fitness Services

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